Just ok
July 18, 2019 - Review from Apartments.com
Overall just okay. The buildings are very old and in the winter its freezing. Even with the heat all the way up, its always very very cold. Walls are thin and you can hear everything, even a sneeze or alarm clock of the next door neighbor. Buildings have serious roof problems and they never seem to get fixed so I’ve been stuck with damp carpet and mold for years. Neighborhood is always a mess. Toys, strollers and other peoples personal property are always left out in common areas and all over the ...
place. It’s literally unsafe to have to step over strollers and toys just to exit your own building. Trash is always overflowing and in the street and litter in the common areas . Rent prices go up every year but no additional amenities for the price. Maintenance is excellent and always there the same day. Its very easy to pay the rent with an online portal. Staff members are outstanding and very easy to get in contact with. Size of the apartments is pretty good. parking is a bit awful after 9pm. In building laundry is convenient but the price is ever changing for the machines so watch for price changes.
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Property Manager Responded
July 19, 2019
We appreciate you taking the time to share your experience. The team at Cross Country Manor take our reviews very seriously. We strive to deliver a consistently positive experience. We sincerely apologize that we have failed to meet these expectations. We would like to address your specific concerns and hopefully change your opinion of our community. Please call me at (410) 764-1117 at your earliest convenience. I look forward to speaking with you soon. Michael Yifrah, Community Manager
See the We Love Your Pets page on the community website for more details.