Ongoing Cockroach Infestation and Lack of Proper Management
June 19, 2025 - Review from Apartments.com
I’ve been living in this apartment for some time, and for over two months, I’ve been dealing with a recurring cockroach infestation that seems impossible to control. Despite keeping my apartment extremely clean, roaches continue to appear — in the kitchen cabinets, under the refrigerator, inside the dishwasher, and even on the living room sofa.
It’s a situation that’s not only disgusting and unsanitary, but also mentally exhausting and embarrassing. I’ve lost count of how many cockroaches I’ve ...
found, both dead and alive. This is clearly not about tenant hygiene, but a deeper problem that is not being handled properly by management.
Although the office has been notified multiple times, the responses have been slow, inconsistent, or completely absent. The lack of urgency and seriousness in resolving this issue is deeply frustrating.
Living under these conditions — especially when you go out of your way to maintain a spotless home — is simply unacceptable. It’s heartbreaking to feel disgusted by your own living space.
I hope this review serves as a warning to potential tenants and a wake-up call to management to take real responsibility and act decisively.
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Property Manager Responded
June 20, 2025
Dear Resident
Thank you for taking the time to share your concerns. We’re truly sorry to hear about your experience and understand how frustrating and uncomfortable this situation has been for you. While we strive to maintain a clean, comfortable, and pest-free environment for all residents, we want to be transparent in addressing this matter. An office staff memeber personally visited the apartment to better understand the situation and found visible food debris on the counters and a greasy stovetop. These conditions can unfortunately contribute to pest activity, even with regular treatments in place.
That said, we absolutely recognize our responsibility in supporting you and ensuring this issue is resolved properly. We are committed to partnering with our pest control provider to implement more aggressive treatment measures and ensure consistent follow-up visits until the issue is resolved. Please know that your comfort matters to us. We want to work with you on a solution and would ...
appreciate the opportunity to schedule another inspection and discuss next steps. You're welcome to contact our office directly so we can prioritize this and continue the conversation in a constructive way.
Max of 2. At our community, we’re thrilled to welcome your furry friends! We proudly participate in the Pet Screening Program, ensuring a smooth transition for you and your pets. Before you move in, we kindly ask all applicants to complete the pet screening...