Pest and noise issues
September 1, 2022 - Review from Apartments.com
I am a current resident of this building and unfortunately our experience has not been positive. Firstly, if you are a person trying to work from home this is not the place to live due to constant loud noises from the pool area where there is a speaker playing loud music and kids constantly screaming. The management unfortunately has not set certain hours where people can party at the pool and this can continue throughout the night even at 11 PM and nobody seems to respond to the complaints. ...
Secondly, the issue with pests in the house namely cockroaches. So far we have made several complaints regarding dead and live roaches all over our three bedroom apartment and the response has been extremely slow. We were asked to purchase pest control sprays to deal with the situation until somebody would arrive almost a week later to spray the house. We were also very casually told that having cockroaches in houses/apartments is very common in Florida and because I am from out of state I might find it an issue. The situation has gone so out of control that we have pests in the kitchen and quite literally on the food.Thirdly, the office staff quite frankly do not respond to emails, voicemails or the answering service. As a working professional the only way that you can have a fix to your problem is to Take time off from work and physically go to their office during working hours to talk to an office person which honestly is extremely difficult as a lot of us have 8 to 5 jobs. The other important situation that we have brought up several times is the noise levels from upstairs neighbors due to poor building construction. We can hear every footstep, sliding of doors, closing doors, voices, toilet flushing, shower noises. I understand that as a person renting there are certain noises that we cannot avoid but the management has failed to tackle the situation of informing your neighbors when they make excessive noises at midnight waking you up at least 5 to 6 times every single night. Soundproofing curtains, white noise machines simply do not work in this building. I would strongly recommend people to consider the above issues before signing the lease in this place as we have been very unhappy and ignored. I hope this review helps and I truly hope the management of this place will finally do the right thing.
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