Not a “luxury” apartment complex & poor management
September 14, 2025 - Review from Apartments.com
This place is absolutely disgusting and should not be advertised as a “luxury” apartment complex. Everything is broken, and nothing works. The property is covered in trash, and residents leave their dogs’ waste everywhere without cleaning up. Many don’t even bother to keep their dogs on a leash.
The pool area is a joke. There are no usable pool chairs—only two broken ones—so if you go to the pool, you’ll end up sitting on the ground. The car wash area is always flooded with water, piled with ...
trash, and the vacuum hose has been broken for over two years.
The hallways and breezeways are filthy and never cleaned. Inside the units, the appliances are cheap, outdated, and constantly breaking down—nothing about them feels “luxury.” Despite making multiple complaints, nothing has ever been addressed.
The so-called security is nonexistent—the gate is constantly broken and left wide open. On top of that, there are hidden fees you’re forced to pay for services you don’t even use, and management refuses to remove them.
I’ve sent multiple complaints and emails, but they all go ignored. This complex is mismanaged, poorly maintained, and absolutely not worth the money.
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Property Manager Responded
October 13, 2025
We’re sorry to hear your experience has not met expectations, and we appreciate your feedback about overall upkeep and amenity conditions. We would like to review your service requests and communication history with you, please call 321-351-3857 or email Eastmar@ZRSmanagement.com, or stop by the office to discuss. Thank you, Eastmar Commons
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