Rough first month
November 3, 2019 - Review from Apartments.com
I moved in a little over a month ago. Immediately after I signed the lease, the property manager informed me that there was a part missing for my HVAC unit and that I was not to touch my thermostat. She assured me it would not be a problem because the thermostat was set to the "ideal temperature." Moving in was quite rough as it was 78 degrees, which is not the "ideal temperature" in my opinion. I requested an AC window unit, which was provided. A couple weeks later, my apartment was 62 ...
degrees as it was getting colder outside. I brought this to the attention of the property manager and was told space heaters were not available. She sent someone to fix my heater as the part that was missing was for the AC. Since this was the case, I'm not sure why the heater wasn't working before I moved in. The heater was then fixed with cardboard and duct tape, which concerns me.
One month later, the part has still not been installed. I expressed my frustrations, suggesting a rent discount for all this trouble/the difference in bills from using an inefficient window AC unit for my entire apartment and was denied. Additionally, the floor in my kitchen is uneven so I can't eat at my kitchen table as it wobbles too much. The hallways reek of smoke despite all the neighboring apartments being labelled "smoke free." I would not recommend these apartments but have heard from others that their experiences have been better than mine.
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