What you see is not what you get
September 24, 2024 - Review from Apartments.com
Trash is piled up by the dumpster… before you rent here, make sure that you see the dumpster for yourself.
My apartment wasn’t ready on the date they said. Its been over a month and I’m atill struggling with my air conditioning not working, my fireplace not working, and my microwave not working
Property Manager Responded
October 3, 2024
Thank you for leaving your feedback for us. We are very disappointed to hear that you are not having a great experience so far and we would love the chance to correct this for you. We agree that the trash compactor can get out of hand sometimes, but our team has taken extra steps to correct this. We have staff picking up trash every day on weekends & throughout the week, we have installed additional surveillance and are individually addressing residents that are found in violation of our community policies. We know it can seem like nothing is being done from the outside looking in, but I assure you we are working diligently to maintain cleanliness in our community. In regards to the issues in your apartment, will you please contact our office as soon as possible so we can promptly address this for you? You can email our manager, Kalyn, directly at manager@elevate5050.com or call us at 334-288-5655 to discuss. We hope to hear from you soon!
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