Poor Management and Amenities never works
July 2, 2024 - Review from Apartments.com
1.5*
This is by far one of the most deceiving apartments I've ever lived in. Things are always broken or take a band-aid approach. The internet for the community amenities are always off. The management intentionally turn it off to keep people from using the conference/business rooms, the bistro lounge, and the party room. The internet was only only available for 3 of the 18 months that I lived in this building. They would cut the cable and internet to deter people for using the amenities ...
especially during tours.
They renovated only one garage entrance (the touring one) to deceived people into thinking we're a luxury building.
The grills are poorly taken care of. Most of the times, they don't work, out of propane, or just broken.
Everything is done as poor as possible. They even outsourced the package pick-up/drop off and bill the tenants for the service. They had random people come into the building day and night to drop packages off without checking or clearing them.
This place is great if you are only using your apartment. But you can also find a nice apartment with no amenities and spend less.
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Property Manager Responded
January 22, 2025
We're genuinely sorry to hear about your experience and the issues you've encountered. We strive to provide a comfortable and enjoyable living environment for all our residents. We take your concerns seriously and would like to discuss them further. Please reach out to our office so we can address these matters directly. - The Team at Bainbridge Bethesda
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