MY POOR EXPERIENCE AT EVERLY
August 5, 2026 - Review from Apartments.com
I don’t usually leave negative reviews, but I want to be honest about my personal experience at Everly. For months, I made repeated phone calls, left multiple voicemails, and sent multiple emails, and I still could not get a timely response. From the start, I felt ignored and dismissed, and that set the tone for everything that followed.
After I signed the lease, I expected things to improve, but they did not. I was given no notice that the garage would be paved, and I moved in with a U-Haul full ...
of furniture only to find the garage closed, and the area congested with cars along the one-way. For weeks, I was stuck parking outside in the elements on a narrow street while still paying for two garage spots and expensive monthly parking fees on top of high rent. That was a frustrating way to start living somewhere that is supposed to be a luxury apartment community.
On move-in day, my apartment was not even cleaned yet. The floors were dirty, and there was still leftover material from what appeared to be a previous tenant. I was forced to leave my furniture, clothes, and other belongings in the hallway until the apartment was cleaned. That was an unacceptable way to begin living there.
I also personally dealt with the smoking policy not being enforced. I regularly smelled weed in the building, and there were times when the fire alarm went off late at night and in the early morning hours. In my experience, the alarms were not shut off until the fire department arrived. An email notice went out, but I did not see any real enforcement after that. I also found mold on the dryer when I moved in, which I had to clean myself, and that should not be something a resident has to handle in an expensive apartment. The walls were very thin, so walking and stomping from the apartment above could clearly be heard. Pet waste was also regularly found outside, and notices seemed to go out without much actual follow-through.
The maintenance staff was the one positive part of my experience because they were quick and helpful. Other than that, I would not live here again. After moving out, I was transferred to a manager about my security deposit, but I still did not get a returned call or voicemail back. I never received clear communication about my deposit, and even now I am still being ignored.
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Property Manager Responded
August 26, 2026
Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact the office by emailing everly@greystar.com.
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