Property Mismanaged
January 10, 2021 - Review from Apartments.com
The building was beautifully renovated but seems some corners were cut in the process. The heating is radiant heat (which can work!) but they installed them ABOVE the windows and heat rises. Meaning the heating does not work effectively. The walls are pretty thin, which allows noise between units and hallway etc. If you have a complex issue in your individual unit – know that it will likely go unresolved. The staff seemed willing to help in the beginning – but once it was apparent it was a ...
costly fix – they abandoned the project and made it seem like it was the tenant's issue. I will note that the maintenance staff are super helpful but seemed unsupported by the property management to truly address issues. For example, there were rat’s underneath some of the first floor units—and those units had to be vacated. And there was a ceiling leak in the common area that was reported and never fixed (over 10+ months).
Summary: If issues don’t arise in your unit, and you don’t mind poor heat & thin walls. This place might be OK for you! But if issues arise – prepare to be treated poorly, and for the issue to go unresolved. I wanted to love the place, but decided to move during the pandemic to get out of the situation.
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