My family and I have been here four years now. When moving in, we filled out a detail sheet about concerns we needed fixed that typically should be fixed within a month of moving in. To put it bluntly, 2 years for a patio and 3 years for a socket that sparks every time that you turn on a light switch is ridiculous. Also the the constant re-occurrence of brown water that has permanently stained the other bathrooms tub. When requesting for the tub to be re-surfaced and the issue looked further
...into, we were told, and I quote, "The owner has denied your request.......If you decide to get it fixed yourself that is your choice." To avoid arguing, I continued came into the office ask for the request a couple more times but got the same response. To this day the issue has not been fixed.
Recently, we had a sink that would not drain not drain and leaked first black liquid, that came up from the drain, then orange. We were told that a plumber was coming, which I waited a solid 36 hours for and never showed up. I am extremely patient but I have my limits. When I call the front desk, I never seem to get an answer, and even funnier, I says the voice mail is full. To add an ever funnier touch to it, the voicemail, when not full, still state the previous managers name who has been gone over 5 months ago. For this sink issue, I have about 4 tickets in, and this is not including a couple others. Some issues, I have had to fix myself due to the total lack of care to fix various issues. Not to mention after checking the completion status when completed, the issues are not really completed. There was once a time when maintenance came in, the would leave a note stating the had come in and did work, but the stopped even informing residents that they would even have come into the residence. The list goes on and continues to grow. I really hope someone from upper management reads this review and enforces rather sooner than later.
My honest opinion of this place; this was once a pretty decent place to live that took a cliff dive from its previous glory, and I personally would not recommend this place for anyone to move into. Also if you want a real opinion of the place, don't just drive through it, ask a resident that you come across and get a real opinion.
Property Manager Responded