Don't Plan on Keeping Your Deposit
July 26, 2023 - Review from Apartments.com
Our daughter recently moved out of Georgetown Apartments after living there for several years. Nearly all of the reviews of Georgetown Apartments refer to the moving in experience and the pleasant surroundings. We heard that the checkout process was difficult so we scrubbed her apartment until it gleamed, dusting every blind slat and even every light bulb. When the young woman arrived to do the checkout she commented numerous times on how clean the apartment was and how there was no odor from our ...
daughter’s cat. She said our daughter might have to replace the microwave because the handle was broken, an issue our daughter had notified them about some weeks before. It appeared the handle had been glued once before. Then, just as it seemed the checkout was finished, she made a phone call and a man arrived and pulled up the carpet, despite the fact there were no spots on it. They found a few stains on the back, and then claimed we’d have to pay to replace the carpet. It was clear they intended to put the carpet back because the checkout woman made sure the man didn’t pull up the carpet near the curved connector to the vinyl floor, which would have made it difficult to put back. In the end, they kept our daughter’s entire $650 deposit and said she owned $13.69 and if she didn’t pay within five days they’d turn it over to a collection agency. This, despite the fact she had to put down an extra $100 deposit to have a cat and pay an extra $50 a month! We talked to several others who had the same or a similar experience. It feels very much like keeping deposits is part of their revenue strategy. They certainly did not treat our daughter fairly. In addition, all of the appliances are old, are not high efficiency, and utility bills were out of sight. I would never recommend this apartment complex to anyone.
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Property Manager Responded
July 30, 2023
Thanks for this review and for sharing that you've had some frustrations revolving around your daughter's move out from the community. This is important input that we'll take seriously as we want everyone to have a great experience from start to finish.
Unassigned Resident Parking is FREE.