Horrible place to live
October 15, 2025 - Review from Apartments.com
The location of these apartments is great, but my overall experience was awful due to ongoing management and maintenance issues.
During my lease, I had several maintenance requests that took a long time to be resolved (and in some cases, never were). One of the most concerning problems was a radiator leak that damaged the floor and made it impossible to open my door fully, which took over two months to repair. I also felt extremely unsafe and scared about security since the doors to the ...
hallways and basement (where the laundry is located) had no locks on them. On several occasions, I personally witnessed or documented individuals who appeared to be unhoused sleeping in the basement area.
Other issues included leaky & unsealed windows that were never fixed and an outdated electrical system that frequently tripped when using basic appliances.
After moving out, it took about three months to receive my full security deposit, even though my move-out inspection indicated I would get it back in full. There also seemed to be confusion about my pet deposit, as they were no longer in possession of it?
Management has changed multiple times over the past few years, which may explain some of the inconsistency. The location is convenient, but based on my experience, I would never recommend living here.
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Property Manager Responded
October 17, 2025
We sincerely appreciate your candid feedback concerning maintenance timelines, security matters, and deposit processing. Our team is committed to providing resident support, and we are available to address any inquiries you may have. Please contact us at your convenience to further discuss your experience. Thank you for your valuable input.
Property Manager Responded
January 21, 2026
Dear Resident,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced with the laundry room door, the washer and dryer, as well as your account. We will it make our goal to rectify these issues and make things right moving forward into 2026.
Please contact us at manager@crescentapartments.com
or 301-969-3080 for any further concerns!
Sincerely,
Management
$350 Pet Deposit non-refundable deposit. Monthly fee 40.00.