I’m really surprised with the amount of reviews that say positive things about this place. I had the complete opposite experience.
1- ALWAYS CONSTRUCTION. There is always some type of machinery going on, and I mean re-roofing, cleaning breezeways, tearing down exteriors of breezeways, etc. This is not a quiet complex. It’s so disruptive when you deal with it day in and day out.
2- The office doesn't communicate. Have to call the office 2-3 times for someone to answer the phone. Apparently in
...Dec. they changed their email addresses & didn’t tell anyone. Found out after I tried emailing them 5 times & eventually had to call because they wouldn’t answer. Got them on the phone the man said “Oh, Which email did you send it to? Our emails have changed”.
3- I always ask Ashley in the office to call me once the maintanence crew was done so I could bring my dog back in. She would always say “sure! I understand, I have a dog too” but wouldn’t call me and waste my time. A month before I moved out she stopped responding to my emails. Ashley is the worst leasing office employee I’ve dealt with.
4- The dog park fence starting falling in Nov. I noticed it starting to lean & sent a photo to the office. I got the “We’ll write in down and get right to it!” email. It got to the point where I felt uncomfortable letting my dog go in. Finally fixed it in Feb. after it was completely on the ground. My dog also hurt her paw in the park from a hole. I emailed them I didn’t even get a response back. But I emailed Ashley & I should’ve known.
5- The pool opened a month late. They sent an email to everyone only a few days before memorial day. Once it opened they had a lawn crew there all the time. Nothing's more relaxing than a leaf blower in your ear as you’re laying by the pool.
6- All my maintenance issues:
-hot water broke
-garbage disposal broke
-AC system stopped working
-pieces of the ceiling inside my apartment chipped & fell from re-roofing
-AC system stopped working again
-AC system briefly stopped working again
*another resident had to have her AC replaced
*another resident apartment flooded from their toilet
7- The apartments are too out of date for what you have to pay.
It's unfortunate the employees don’t realize that this is supposed to be a home for people. They’re more worried about the external, cosmetic look. They put on a good face when you first come in but once that lease is signed they don’t care.
Max of 1.