Wouldn't recommend to family, friends, anyone
May 3, 2026 - Review from Apartments.com
Building management operates in a passive, hands-off manner. They are rarely seen outside their office and do not take proactive steps to maintain the building. Concerns have been raised to both management and the corporate office multiple times. While poor upkeep has been acknowledged, there has been no meaningful effort to improve. Residents should not have to point out basic issues for management to act.
The cleanliness and condition of common areas are unacceptable. Hallways are consistently ...
dirty, with peeling wallpaper, damaged walls, stained ceilings, and worn carpets. Trash cans overflow, and litter, pet waste, and other unsanitary items are frequently left in shared spaces. Hallways often smell like garbage or pet urine, and debris in garages and stairwells can sit for weeks. Exterior areas are also neglected. Despite it being mid-April, there has been no spring cleanup. Dog waste, weeds, and rotting plants remain. Outdoor furniture is covered in bird droppings, and exterior walls are visibly dirty.
Amenities are largely derelict. The advertised "cozy firepit" has been broken for years and is reportedly unable to be repaired so it sits broken. Grills are not cleaned and are covered in grease buildup, and the provided brushes are unusable. Last year the pool water turned dark green due to neglect. It wasn’t until several residents raised concerns that maintenance was sent to investigate, at which point we were informed that the pool filter had been broken for an extended period. If the lifeguard does not clean it and the building does not maintain it, it appears no one does. That would explain the dirty band aides, hair, woodchips, and dead bugs often floating in the water. It is generally in such bad shape that many residents do not enter the water and rather bring squirt bottles down to cool off.
At this point, its embarrassing to have guests visit. The gap between how this building is marketed as “luxury” and the reality of living here is significant. New residents should also expect to pay an additional $300–$400 monthly on top of the advertised base rent for parking, mandatory amenities, and trash removal services. When asked about these increases, management stated that it aligns with what other buildings in the area are charging, so prospective tenants would be wise to explore newer buildings in town first that still have a sense of pride in how they are managed. I would never recommend moving here to my family or friends.
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Property Manager Responded
May 14, 2026
Thank you for your feedback and for recognizing Thomas and Anthony, they are valued members of our team who work hard to address maintenance requests promptly and professionally.
We sincerely apologize if you feel your concerns have not been addressed or heard, and for any frustration caused by how situations may have been handled in the past. Our team is actively working to improve processes, address concerns more proactively, and continue making positive changes within the community.
We truly value resident feedback and are committed to ongoing improvement. We would welcome the opportunity to speak with you directly! Please feel free to stop by the office or reach out at any time so we can work toward a resolution together.
— Halstead Management Team
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