I absolutely loved this apartment complex when it was under “the aspect” management. I’ve lived here for over a year and a half. When this new management took over, everything went down hill. The previous management had landscapers out every week. The grounds were beautiful. Now, with the new management the grass is all dead because they didn’t hire anyone to mow or take care of the landscaping. The grass was so tall at one point I was afraid to walk in it. There were snakes and bugs everywhere.
...It looked deserted. Mushrooms were everywhere. I was terrified for dog owners who had to take their dogs in the high grass to let them go potty.
Then, when our lease had to be renewed it went up $340 a month. Elevators have been down for months. The front office lies saying they are waiting on parts from Ukraine? They don’t answer their phones either. They constantly don’t reply back to my emails and mark work orders completed without doing anything.
If you decide to rent here (which I highly don’t recommend), please make sure to check your statements and monitor what they are charging you for rent. Water, technology package, and trash are supposed to be a flat fee. It legitimately states that on the contract I signed. I happened to check and saw they were charging more.
I went to the front desk and the girl couldn’t help me. She informed me to email their company and “if there’s enough complaints then they’ll address it.” There were 2 other tenants in the office with me who were there for the same issue!!! And if you didn’t pay, they charged you late fees.
Not to mention with hurricane Ian on Sep 28th, they still haven’t picked up trees or debris. There’s still a palm tree that’s snapped in half by the front entrance. Hoping that doesn’t fall on anyones car!! I have pictures if anyone needs it.
All the previous reviews are extremely old. I would’ve rated the aspect a 5 star, but now they decided to sell the property. This company cares more about flipping and remodeling the apartments than ensuring tenants have a working elevator, safe grounds to walk on, and their questions answered in a timely manner. They can’t even do the bare minimum here. It’s disgusting. There’s so many apartments open and no one is filling them. I will NOT be renewing.
Max of 2.