Noisy expensive and poor leasing office staff
December 29, 2020 - Review from Apartments.com
I’ve lived here for a while and am completely regretting it.
Cons:
- Noise levels are ridiculous. Interstate is right next to the community and you will hear
non stop wailing tire noise all day everyday.
I suspect the ceiling is made of cardboard because you will hear every single footstep, door closing and tv noise from neighbors.
- Once you’ve signed the lease, the leasing office and management will simply not bother responding to any of your emails.
- They will charge you full months deposit ...
no matter how good your credit score( although they claim the deposit is purely decided by their “software”)
- For an apartment that claims luxury living, gym is a joke with paint peeling away from rusted dumbells and the pulley equipment jamming.
Pros: Apartment community looks good from the outside.
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Property Manager Responded
January 4, 2021
We apologize that your experience here has been anything short of exceptional. While some level of noise is to be expected in a multifamily housing situation, we do have policies in place to prohibit excessive noise during certain hours. If you feel as if your neighbors' noise level exceeds that of normal day-to-day activity, please alert the office so that we can address this issue directly with the individual in question. Our team strives to remain available to our valued residents throughout office hours. We apologize for any difficulty you've had getting ahold of us and for any inconvenience this has caused. Rest assured, all emails and voicemails will be returned when possible. We would love the opportunity to discuss your specific concerns in greater detail and work towards improving your experience here overall throughout the remainder of your time at our community. Please call the office at your earliest convenience if you are interested in doing so. Thank you.
Max of 2.