I've been living here for 9 months. Consistent turnover in management staff, but all of them are equally avoidant of emails and phone calls. The fire alarm is painfully loud and goes off about every 2 weeks at all times of the day (including at night), usually for 5-30 minutes. The pretty picture of the pool lights is a facade - they rarely turn the pool lights on. The lifeguards are always closing the pool early and some of them workout in the gym and watch TV while they're supposed to be
...guarding. Maintenance staff will knock once on your door and then barge right into your apartment with zero notice - you can fully expect to wake up to or climb out of the shower to strangers in your apartment (both have happened to me). They attempt to host "community events" but the last one I attended was only me and one other resident (awkward...). The entire building smells like marijuana every day because office staff won't enforce smoking violations in the building and all of the air vents are connected - you can expect your apartment to smell like weed, even if you don't smoke it yourself. The only entrance on the back side of the building is regularly locked for hours, multiple times per week, reserved for people moving in and out. This requires use of a wagon or handcart to haul groceries and other items all the way around to the front of the building and then back to your apartment (approx. 1/4 mile walk from parking garage). The water company has been overcharging multiple residents for months - I've paid for about 20,000 gallons of water I've never used and my water bill has been exceeding my electric bill. Calls and emails to office staff regarding the issue have gone unanswered (notice a theme?). My dishwasher has flooded two times and my air conditioning has broken three times. The area is not safe - riddled with junkies, drug dealers, homeless, and kids looking to steal anything not nailed down. If you leave your car unlocked even once, rest assured, things will go missing, but parking is $105-$150/month. If you have an apartment on the outside of the building, you can hear people screaming over at the movie theater on a nightly basis. I've even heard gun shots from my balcony before. I could go on, but basically avoid this place. You're better off with a cheaper alternative where the service and quality will rival these overpriced apartments. The building and residents are clearly too much for current management to handle.
Max of 2. Additional pet is $250 deposit.