Heatherwood Apartments

half done until complaints are made and even then it takes too long. 2 years ago I was told that they were working on making the complex smoke-free. Absolutely nothing has been done toward this commitment. The residents are quite friendly as a rule. MGMT. has poor communication skills and seldom sharesInformation in helpful ways. Sometimes quite hostile. If you can avoid dealing with MGMT. this is a delightful wonderful place to live.

to resolve this quickly. The manager personally walks around everyday, making herself available to any questions that residents pose to her. When people are ill, she takes care to check on them, and on several occasions she has taken meals to them knowing that they can't cook for themselves. She has created a very friendly ambiance and takes every maintenance issue reported seriously and follows up with a phone call to check that the residents are satisfied. The complex is obviously going through a renovation. There is a new a.c. system going in Phase I, replacing the system in Phase II and III. They are installing a new irrigation system, and will top that off with new sod this month. The new fence around the expanded garden (yes, we have a vegetable garden with plots that we can reserve) will include raised beds. They are installing a new stair ladder for seniors instead of a vertical ladder. I am very satisfied and most of the residents are very happy to see the upgrades. The two negative reviews are obviously from disgruntled tenants, and do NOT reflect the majority of the residents. It is a happy community, with long term residents who would never chose to move. We have come to love our new manager and appreciate her kindness and attention. We have a monthly pot luck dinner and she has upgraded these events, with real plates, and silverware, not picnic disposable plates. She decorates the tables and clubhouse for each occasion, and provides music for our dinners. She increased our activities. The Partners who have built and owned the complex have been best friends since middle school. Last week, one of them passed away. The turmoil of losing a partner was not felt in any maintenance or renovation project-the team just kept going. We were sorry to hear of Mr. Smith's passing but impressed with the 'step up game' of Mr. Buffington. I highly recommend living here. I love living here and hope that my friends move here too.

a few problems with one building but they are very focused on it and are getting it repaired even in the cold of winter! The new manager is not changing any rules or rates as other reviews have stated. I think they are blaming her for the owner's decisions. No one likes change but she is professional, respectful and has brought many great things to Heatherwood such as lots of fun activities and upgraded the kitchen and clubroom downstairs, that doubles as a storm shelter. We have a lot of amenities here at Heatherwood and she is very happy that she moved here.

days. There are 3 phases to complex so different problems, different times & different phases. Owners & management want everyone to be like a family, however, they now have a new "stepmother" very few (if any) care for. They also have a Grand Piano setting there (unused) & large chandelier in the new offices. Could have used monies on fixing existing problems for long time loyal tenants. Have moved to newer place with cooperative management & owners.