There is one maintenance person for the entire complex. This is a Kaplan management issue since it has been this way for at least 2 years. Due to this, the response time to issues can be weeks to months. Snow removal this year has been a laughable matter. They began snow removal at 1am with leaf blowers when the storm started around 9am the previous morning. The next storm they started at 4am with leaf blowers.
The management office is rude and no responsive as well. If you have an issue they
...are not willing to assist. However, if you park in overflow parking for a few days, you will receive threats on a daily basis to move the vehicle.
The construction is also lackluster. The houses are uneven, walls are warped, doors fall off the hinges, and the heating/AC system needs a complete overhaul (in the winter, zero heat will get to the basement, while it will be 100 degrees on the top floor).
They also don't mention the train when you first move in. It runs 5am-1230a M-F (every 15-30 minutes in the morning and evening).
Renter beware. The cost is the only benefit. The sq footage may seem great as well, but it is technically 4 levels so all rooms are small and narrow.
Max of 2.