I've had the worst time at Iron Hill Apartments, and I want to share all the awful things that have happened. Brace yourself for a rollercoaster of disappointments and frustrations.
Let's start with the air conditioning. It's been broken since July 1st, and despite reporting it on July 3rd, I've had zero luck getting it fixed. The office? Well, it's always closed and they never pick up the phone, so I had to submit another maintenance request. On July 6th, I took matters into my own hands and
...banged on the office door until the property manager finally showed up with someone else. But instead of addressing the unbearable heat in my apartment, she scolded me for knocking too hard. Seriously? The issue here isn't my knocking technique—it's the scorching temperature inside my place and the fact that the office is never open or reachable. Oh, and her excuse? She's the only one working there and needs to close the office for her own safety. If that's how they prioritize safety, I shudder to think about the overall security in this community. It's been 12 days without any communication or updates, and my AC is still broken. Can you believe it?
And don't even get me started on the rent increase. They decided to hike it up by a whopping $300! You'd expect something decent for that kind of money, but nope. The buildings here are outdated in every possible way. The only reason people were willing to put up with this place was because it used to be cheap. Well, not anymore.
Let's talk about the heating system. It runs on electricity and guess what? The bills in winter are through the roof—hundreds of dollars! On top of that, the electrical system is a complete mess. Half of the outlets don't work, and the ones that do are probably ancient relics.
Now, here's a real stinker. The smell of smoke seeps into my bathroom through the vent from another apartment. It's not only unpleasant but also makes me wonder how well these places are ventilated and insulated.
Oh, and the window frames? They're covered in mold because of some seal failures. It's disgusting and definitely not healthy.
I've been living here for a year and a half, and guess what? I've never seen a pest control technician in my apartment. So if you're planning to move here, be ready to take care of any creepy crawlies yourself.
Max of 2.