Photos
- 1–3 Bedrooms
- $1,965-$3,018Pricing
- 835–1,394Square Feet
About Jefferson at Westtown
Jefferson at Westtown, great for West Chester University students or for families! We are a luxury apartment community located in historic West Chester, Pennsylvania. We have upgraded all of our unit interiors with stainless steel appliances, granite countertops and newly refinished cabinets. In addition, residents will be able to indulge in a resort-style pool, 24 hour fitness center, state of the art clubhouse and sprawling dog park and playground. At Jefferson at Westtown, we take pride in providing residents with spacious apartment homes and an unparalleled amenity package. We are an Equal Opportunity Housing Provider.
Jefferson at Westtown is located in the 19382 Zip code of West Chester, PA. This community is professionally managed by Two Coast Living
Unique Features and Amenities
- 24-hour Emergency Maintenance & 48-hour Maintenance Commitment
- 9' Ceilings w/ Crown Molding
- Cable/Satellite TV
- Disability Access
- Exclusive Amenify Home Services featuring Professional Cleaning, Chores, Grocery Delivery & More!
- Exclusive High-end Clubhouse
- Executive Business Center
- Extra storage
- garages
- Garbage Disposal
- Gas Fireplaces
- Hardwood Inspired Flooring
- Individual Intrusion Alarms
- Newly Renovated Interiors
- Private Patio or Balcony
- Resort-Style Swimming Pool
- Serene Wooded View
- Speakeasy Wine Room
- Stainless-Steel Appliances
- Valet Trash
- Wireless & High Speed Internet Access
Property Contact Info
Floorplan Pricing and Availability
Jefferson at Westtown offers 1 to 3 Bedroom apartments starting from $1,965 and having 835–1,394 sq ft. Here is the current pricing and availability:
New! Interactive Property Map
ApartmentHomeLiving.com's new Interactive Property Map allows you to see where every available unit is located at this community.Try It Now >1 Bedroom
Carlisle
From $1,965
1 Bed, 1 Bath, 835 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit View Details $1,965 Available Now 01-2033 835 $500 $2,010 October 31, 2025 01-1835 835 $500 $2,040 December 5, 2025 01-1935 835 $500 Model Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Washer/Dryer
Unique Features
- 9' Ceilings w/ Crown Molding
- Disability Access
- Garbage disposal
- Gas Fireplaces
- Hardwood Inspired Flooring
- Individual Intrusion Alarms
- Newly Renovated Interiors
- Private Patio or Balcony
- Serene Wooded View
- Stainless-Steel Appliances
Model Rent and Fees
Model Price Range
- $1,965 - $2,216
Deposit
- $500 deposit
Unit 01-2033 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Washer/Dryer
Unique Features
- 9' Ceilings w/ Crown Molding
- Disability Access
- Garbage disposal
- Gas Fireplaces
- Hardwood Inspired Flooring
- Individual Intrusion Alarms
- Newly Renovated Interiors
- Private Patio or Balcony
- Serene Wooded View
- Stainless-Steel Appliances
Unit 01-2033 Rent and Fees
Unit Price
- From $1,965
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $1,965 - $2,216
Unit 01-1835 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Washer/Dryer
Unique Features
- 9' Ceilings w/ Crown Molding
- Disability Access
- Garbage disposal
- Gas Fireplaces
- Hardwood Inspired Flooring
- Individual Intrusion Alarms
- Newly Renovated Interiors
- Private Patio or Balcony
- Serene Wooded View
- Stainless-Steel Appliances
Unit 01-1835 Rent and Fees
Unit Price
- From $2,010
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $1,965 - $2,216
Unit 01-1935 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Washer/Dryer
Unique Features
- 9' Ceilings w/ Crown Molding
- Disability Access
- Garbage disposal
- Gas Fireplaces
- Hardwood Inspired Flooring
- Individual Intrusion Alarms
- Newly Renovated Interiors
- Private Patio or Balcony
- Serene Wooded View
- Stainless-Steel Appliances
Unit 01-1935 Rent and Fees
Unit Price
- From $2,040
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $1,965 - $2,216
Apartment Model: CarlisleFrom $1,9651 Bedroom, 1 Bath, 835 sq ftAvailable Now![]()
Carlisle - Floorplan 1 Apartment Unit: 01-2033Apartment Model: CarlisleFrom $1,9651 Bedroom, 1 Bath, 835 sq ftAvailable NowApartment Unit: 01-1835Apartment Model: CarlisleFrom $2,0101 Bedroom, 1 Bath, 835 sq ftAvailable October 31, 2025Apartment Unit: 01-1935Apartment Model: CarlisleFrom $2,0401 Bedroom, 1 Bath, 835 sq ftAvailable December 5, 2025York
From $2,055
1 Bed, 1 Bath, 836 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit $2,055 Available Now 01-1106 836 $500 Unit 01-1106 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Washer/Dryer
Unique Features
- 9' Ceilings w/ Crown Molding
- Disability Access
- Garbage disposal
- Gas Fireplaces
- Hardwood Inspired Flooring
- Individual Intrusion Alarms
- Newly Renovated Interiors
- Private Patio or Balcony
- Serene Wooded View
- Stainless-Steel Appliances
Unit 01-1106 Rent and Fees
Unit Price
- From $2,055
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $2,055 - $2,239
Apartment Model: YorkFrom $2,0551 Bedroom, 1 Bath, 836 sq ftAvailable Now![]()
York - Floorplan 1 Apartment Unit: 01-1106Apartment Model: YorkFrom $2,0551 Bedroom, 1 Bath, 836 sq ftAvailable Now2 Bedrooms
Hanover
From $2,520
2 Beds, 2 Baths, 1271 sq ftAvailable NowLargest 2 BedroomThis is the largest 2 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit $2,520 Available Now 01-1508 1271 $500 Unit 01-1508 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Washer/Dryer
Unique Features
- 9' Ceilings w/ Crown Molding
- Disability Access
- Garbage disposal
- Gas Fireplaces
- Hardwood Inspired Flooring
- Individual Intrusion Alarms
- Newly Renovated Interiors
- Private Patio or Balcony
- Serene Wooded View
- Stainless-Steel Appliances
Unit 01-1508 Rent and Fees
Unit Price
- From $2,520
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $2,520 - $2,743
Apartment Model: HanoverFrom $2,5202 Bedroom, 2 Bath, 1271 sq ftAvailable Now![]()
Hanover - Floorplan 1 Apartment Unit: 01-1508Apartment Model: HanoverFrom $2,5202 Bedroom, 2 Bath, 1271 sq ftAvailable NowEaston with Garage
From $2,195
2 Beds, 1 Bath, 926 sq ftAvailable Nov 9Cheapest 2 BedroomThis is the cheapest 2 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit $2,195 November 9, 2025 01-2026 926 $500 Unit 01-2026 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Washer/Dryer
Unique Features
- 9' Ceilings w/ Crown Molding
- Disability Access
- Garbage disposal
- Gas Fireplaces
- Hardwood Inspired Flooring
- Individual Intrusion Alarms
- Newly Renovated Interiors
- Private Patio or Balcony
- Serene Wooded View
- Stainless-Steel Appliances
Unit 01-2026 Rent and Fees
Unit Price
- From $2,195
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $2,195 - $2,400
Apartment Model: Easton with GarageFrom $2,1952 Bedroom, 1 Bath, 926 sq ftAvailable November 9, 2025![]()
Easton with Garage - Floorplan 1 Apartment Unit: 01-2026Apartment Model: Easton with GarageFrom $2,1952 Bedroom, 1 Bath, 926 sq ftAvailable November 9, 2025Ashland
From $2,465
2 Beds, 2 Baths, 1124 sq ftAvailable Nov 9Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit View Details $2,520 Available Soon 01-1217 1124 $500 $2,465 November 9, 2025 01-1902 1124 $500 Model Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Washer/Dryer
Unique Features
- 9' Ceilings w/ Crown Molding
- Disability Access
- Garbage disposal
- Gas Fireplaces
- Hardwood Inspired Flooring
- Individual Intrusion Alarms
- Newly Renovated Interiors
- Private Patio or Balcony
- Serene Wooded View
- Stainless-Steel Appliances
Model Rent and Fees
Model Price Range
- $2,465 - $2,743
Deposit
- $500 deposit
Unit 01-1217 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Washer/Dryer
Unique Features
- 9' Ceilings w/ Crown Molding
- Disability Access
- Garbage disposal
- Gas Fireplaces
- Hardwood Inspired Flooring
- Individual Intrusion Alarms
- Newly Renovated Interiors
- Private Patio or Balcony
- Serene Wooded View
- Stainless-Steel Appliances
Unit 01-1217 Rent and Fees
Unit Price
- From $2,520
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $2,465 - $2,743
Unit 01-1902 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Washer/Dryer
Unique Features
- 9' Ceilings w/ Crown Molding
- Disability Access
- Garbage disposal
- Gas Fireplaces
- Hardwood Inspired Flooring
- Individual Intrusion Alarms
- Newly Renovated Interiors
- Private Patio or Balcony
- Serene Wooded View
- Stainless-Steel Appliances
Unit 01-1902 Rent and Fees
Unit Price
- From $2,465
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $2,465 - $2,743
Apartment Model: AshlandFrom $2,4652 Bedroom, 2 Bath, 1124 sq ftAvailable November 9, 2025![]()
Ashland - Floorplan 1 Apartment Unit: 01-1217Apartment Model: AshlandFrom $2,5202 Bedroom, 2 Bath, 1124 sq ftAvailable SoonApartment Unit: 01-1902Apartment Model: AshlandFrom $2,4652 Bedroom, 2 Bath, 1124 sq ftAvailable November 9, 20253 Bedrooms
Newport
From $2,735
3 Beds, 2 Baths, 1394 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit View Details $2,770 Available Now 01-2012 1394 $500 $2,735 September 28, 2025 01-1621 1394 $500 Model Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Washer/Dryer
Unique Features
- 9' Ceilings w/ Crown Molding
- Disability Access
- Garbage disposal
- Gas Fireplaces
- Hardwood Inspired Flooring
- Individual Intrusion Alarms
- Newly Renovated Interiors
- Private Patio or Balcony
- Serene Wooded View
- Stainless-Steel Appliances
Model Rent and Fees
Model Price Range
- $2,735 - $3,018
Deposit
- $500 deposit
Unit 01-2012 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Washer/Dryer
Unique Features
- 9' Ceilings w/ Crown Molding
- Disability Access
- Garbage disposal
- Gas Fireplaces
- Hardwood Inspired Flooring
- Individual Intrusion Alarms
- Newly Renovated Interiors
- Private Patio or Balcony
- Serene Wooded View
- Stainless-Steel Appliances
Unit 01-2012 Rent and Fees
Unit Price
- From $2,770
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $2,735 - $3,018
Unit 01-1621 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Ceiling Fans
- Washer/Dryer
Unique Features
- 9' Ceilings w/ Crown Molding
- Disability Access
- Garbage disposal
- Gas Fireplaces
- Hardwood Inspired Flooring
- Individual Intrusion Alarms
- Newly Renovated Interiors
- Private Patio or Balcony
- Serene Wooded View
- Stainless-Steel Appliances
Unit 01-1621 Rent and Fees
Unit Price
- From $2,735
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $2,735 - $3,018
Apartment Model: NewportFrom $2,7353 Bedroom, 2 Bath, 1394 sq ftAvailable Now![]()
Newport - Floorplan 1 Apartment Unit: 01-2012Apartment Model: NewportFrom $2,7703 Bedroom, 2 Bath, 1394 sq ftAvailable NowApartment Unit: 01-1621Apartment Model: NewportFrom $2,7353 Bedroom, 2 Bath, 1394 sq ftAvailable September 28, 2025
Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
Schedule a Tour
Call us at: (484) 321-8096 to schedule a tour.
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Property Information
- 253 Units
- 3 Stories
- Built in 1997
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Lease Terms
- 6 - 14 mo
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
Other Fees
Personal Add-Ons
- Administrative Fee$400
- Application Fee Per Applicant$75
Pet Policy and Fees
Cats
- 2 Pet Limit
- $45 Monthly Pet Rent
- $450 Fee
Dogs
- 2 Pet Limit
- $45 Monthly Pet Rent
- $450 Fee
- 75 Lb Weight Limit
Features and Amenities
On-Site Services
- Car Wash Area
Community Features
- Business Center
- Clubhouse
Outdoor Features
- Picnic Area
Recreation and Fitness
- Fitness Center
- Playground
- Pool
Interior Features
- High Speed Internet Access
- Satellite Tv
Kitchen Amenities
- Stainless Steel Appliances
- Granite Countertops
Map
1000 Skiles Blvd, West Chester, PA 19382
- Shopping
- Colleges
- Grocery
- Medical
- Transportation
Map
Hours and Contact Info
Call Us - Open Now!
Currently Closed
By Appointment
| Monday | 9:00 am–7:00 pm |
| Tuesday | 9:00 am–7:00 pm |
| Wednesday | 9:00 am–7:00 pm |
| Thursday | 9:00 am–7:00 pm |
| Friday | 9:00 am–7:00 pm |
| Saturday | 10:00 am–5:00 pm |
| Sunday | Closed |
Getting Around
Walk Score®
21 / 100
Car-Dependent
Almost all errands require a car
Bike Score®
18 / 100
Somewhat Bikeable
Minimal bike infrastructure
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
- Walk Score® measures the walkability of any address.
- Transit Score® measures access to public transit.
- Bike Score® measures the bikeability of any address.
Frequently Asked Questions about Jefferson at Westtown
Where is Jefferson at Westtown located?
Jefferson at Westtown is located at 1000 Skiles Blvd, West Chester, PA
What is the current rent range at Jefferson at Westtown?
1 Bedroom to 3 Bedroom Apartments at Jefferson at Westtown currently range from $1,965 to $3,018
When is the leasing office open?
- The office Hours for Jefferson at Westtown are
- Monday 9:00 am–7:00 pm
- Tuesday 9:00 am–7:00 pm
- Wednesday 9:00 am–7:00 pm
- Thursday 9:00 am–7:00 pm
- Friday 9:00 am–7:00 pm
- Saturday 10:00 am–5:00 pm
- Sunday Closed
Are pets allowed?
Call us today to find out our pet policy and if we allow pets
Renters Reviews and Ratings
1 2 3
Showing 1-12 of 27 Reviews
STAY AWAY
July 16, 2025Terrible experience applying here. Connor said I'd get my money back no matter what happened and I did not. I changed my mind after seeing reviews and speaking with current residents AND previous residents and was told do not move here. Once I changed my mind they refused to give my money back even though it was like only a week after I applied. They had 2 months before my "move in date" to keep the unit online. Just such a ridiculous establishment. Save yourself the headache and look elsewhere.Property Manager Responded
July 21, 2025Hi Alexis, We're sorry to hear that your experience did not match expectations. We appreciate the opportunity to clarify that we are fully transparent about our application and deposit policies. The holding deposit is used to take the unit off the market and lock in the rental rate for you. As stated in the application, if an applicant is approved and chooses to cancel after the allotted time frame, the deposit is forfeited; this is because the unit was held specifically for them and to maintain fairness for all applicants. We would be happy to review your application with you and go over any details you feel were unclear. Our team strives to be honest and upfront with every applicant, and we do our best to ensure everyone fully understands the process. Please don’t hesitate to reach out directly so we can address any concerns you may have.
Review from Apartments.com
Don't Move here unless you want all your things ruined
April 21, 2025do not move here - for months I've had black dust coming from somewhere? had to have my apartment repainted, get new furniture and even go to the doctor because I had black mucus coming out of my nose. Everything seemed OK for a couple of days. Then the black dust started reappearing.. Corporate and tenant relations refuse to reach out to me, I've tried to email any name I can find online nobody's responsive other than leasing office to tell me that they don't have an answer from corporate. Now ...my only option is to bring in a lawyer in the township. all my belongings are getting ruined, It's getting on my food and even in my freezer now, I have to keep anything I put in the fridge or freezer and a Ziploc bag to prevent the dust from getting in. I have to keep my toothbrush and personal hygiene. Things wrapped up in cases or Ziploc bags as well. The amenities don't work the treadmills have been broken for the last two years the grills outside the fire pits never turn on, tried them over the weekend. There's trash everywhere My bathtub was peeling and repainted. I had to leave my home for two days because of the toxic smell. It wasn't safe to be in here and it's already peeling again. The grass is so high, despite paying a residential fee and an environmental fee, which is supposed to take care of that .. Very disappointing to pay as much as we do and our only option is to leave reviews to get attention to our issuesProperty Manager Responded
April 23, 2025Hi Amanda, We want to assure you that we’re actively working to resolve your issue. Our team has already completed a preventive maintenance inspection, and based on the findings, the issue does not appear to be related to the ductwork. That said, we absolutely recognize your concerns and have scheduled an additional inspection with a professional company this Friday to take a second look. You’ve been informed of this upcoming appointment, and we remain committed to staying in touch and working toward a resolution. Regarding some of the other issues you mentioned, we appreciate you bringing them to our attention. The treadmills are currently undergoing repairs, and we’ll notify residents as soon as they are fully operational again. Thank you for your continued patience and understanding. If you have any further questions or need assistance, please don’t hesitate to reach out to us at (610) 399-4500.
Read MoreReview from Apartments.com
terrible experience applying here!
May 2, 2024At first glance - looks like a great place. Red Flag #1 - We scheduled a tour online and received multiple confirmations and reminders about it. On the day of the tour they completely ghosted us. Red flag #2- they charge a $500 non-refundable fee just to apply and whether or not you decide to live there, your application gets accepted, rejected, etc., you do not get it back. Red Flag #3- Despite being ghosted and the fee, we put an application in anyway. We did not hear anything from them for ...four days. I called and they told us we needed to submit materials we had already submitted in the application. We attempted to attach this information in a response email and kept getting an automated response saying delivery failed. Red Flag #4 - I tried to call to amend this and kept getting placed on hold time and time again. At this point, we decided to cancel our application. Red Flag #5 - We let them know we were no longer interested and shortly after getting off the phone with them, they sent an email saying we had been rejected from the apartment, even though we had actually cancelled the application ourselves. I dove deeper into reviews online and feel SO RELIEVED we did not go through with our application. Dodged a HUGE bullet!!Read MoreReview from Apartments.com
Worst customer service I have experienced
March 15, 2022All I have been trying to do is inquire about an apartment. I currently live out of state and I have called multiple times and was told “someone will get back to me” I’m done trying to give them MY business. How hard is it to help someone out?Review from Apartments.com
Great place to call home
January 30, 2019Moved into Jefferson two years ago and just signed another renewal. I was hesitant at first based off the old management but now seeing familiar faces on a daily basis and knowing that Liz and Ron have the office under control and Earl and Dave are rock stars of maintenance. Looking forward to another year of good living and peace of mind knowing they will do the best job.Review from Apartments.com
Ex Resident.
September 17, 2018It’s a shame the staff is such a problem to deal with because the apartments are beautiful. They nickel and dime you for everything they can. There were MULTIPLE occasions where I had sent in the rent and they “never received the check” translation they lost it and then had the audacity to charge me a late fee.Review from Apartments.com
I can only speak to the new management.
March 15, 2018I was in search of professional living environment in West Chester to compliment my commute to North Wilmington. I read a handful of horrendous reviews from years past dealing with old management here and almost turned my nose up at it, I'm elated that I did not. After meeting with Marissa and Liz I could not have been happier with the experience of moving in and getting the first month squared away. I had very small issues with mechanical things in the apt and commented on a door lock for the ...balcony while on my tour. Marissa had the issue squared away BY THE TIME I ever moved in, brilliant. We had a relatively severe snowstorm the 2nd week I lived here, boom, premises was plowed in a timely manner the next day. I had to have my bathroom looked at, my washing machine, as well as my mailbox key. Just to fix a few little things here and there. I put in a work order and BOOM, all my problems were solved in less than two business days. Perfect, everything works perfectly. I will say that sometimes early in the morning I can hear the pipes in my wall making some noise, its mostly a dull roar. Eh, ill get over it. Since everything is in perfect working order. The gym facility is clean and quality enough. The premises is always clean. I'm excited to see the pool area in full bloom soon, I sure it will compliment the high quality clubhouse. Jefferson at Westtown may have struggled with previous management in the past, however this is no longer the case, nor is that new managements issue. This new management has stepped up to the plate and makes it easy for me to digest what I pay for while delivering a high quality living space. This was also the only place that allowed a 7 month lease for my co-worker and I. Everywhere else we visited in the area made me feel like I was getting swindled while buying a used car. This place has class, quality employees, and adequate facilities to price. I'm sure it will stay this way while Marissa and Liz are here.Read MoreReview from Apartments.com
Residents - The LOWEST Priority
November 27, 2017Numerous unresolved issues, i.g. poor to non-existent communication between office and tenants, lost leases, changes in policies without informing residents, blatant lack of appropriate actions in response to legitimate issues, lease violations rampant, passing the buck and other unprofessional management behavior. Frustration levels through the roof for majority of us caused by broken promises, yet rental office staff feel sorry for one another. Just this morning as I again tried to get ...appropriate resolution to ongoing (7 weeks and counting) issue with inconsistent trash service, the rental mgr. repeatedly ignored what I was saying, interrupted and talked over me, then hung up on me without giving me contact info for the guy with the beat up pickup truck who swings by and picks up trash, with no rhyme or reason as to whose. "I've done all I can." was her response. We're still being charged monthly, no reimbursements for lack of service although she promised we'd have them last month! Other ongoing issues with water leakage and resulting damages, lease violations, mind boggling lack of accountability. The only thing JRK's done right since taking over two years ago was to finally fire the incompetent maintenance people they hired. The Bizarro World of luxury living for residents, although JRK did spend thousands to put the staff into a completely renovated office with a floor to ceiling wall of wine (really?) while the apartments themselves rot. What, let them eat cake? JRK - just say 'nay nay'!!!Read MoreReview from Apartments.com
This is Your Warning
October 23, 2017Wow. If I had to sum up my experience at Jefferson at Westtown in one word it would be "hellish." We actually mentioned the negative online reviews to Christie, the young lady who works in the office, and she brushed it off. She said only angry, dissatisfied customers leave those reviews! Look...nearly every tenant is angry and dissatisfied. And if they're not, they're not paying attention to their immediate surroundings and are clearly just as incompetent as the office management here. I'm ...actually not sure what the office workers do all day besides ride their golfcarts around the community and ignore complaints. My guess is that any positive reviews you will read online are written by the actual office workers themselves. I haven't met one satisfied tenant. Here are the main concerns among me and my fellow (regretful) tenants: 1.) Dirty, dusty, moldy apartments that were not actually cleaned after the previous tenant. Broken lightbulb sockets, broken electrical outlets...without covers! I'm talking bare electrical sockets with wires. Safe for children and pets. (: Broken bathroom towel racks, broken toilets (ceramic was cracked and sharp), water leakage onto the carpet, terrible paint job. 2.) Broken appliances/AC that are a true hassle to get fixed, even in 90 degree heat. Most of the time, complaints go completely unnoticed. Even if your refrigerator is leaking inside itself and soaking all of your food. Doesn't matter! 3.) Hidden/imaginary fees. They pull them out of thin air and spring them on you. For example: leaving a pizza box next to your trash can? FEE! You must take all extra trash down to the dumpster if it is bigger than a smaller-than-average-sized trash bag. So, essentially, you might as well just take all your trash down while you're at it. What's the point in charging for trash valet if I have a pile of "extra" trash building up inside that I must personally go dispose of? 4.) Parking...you're on your own. If you aren't home every day by 8 PM then good luck finding a parking spot! 5.) Rude, irresponsible, unqualified office workers. Enough said. You know who you are! It feels like this entire experience has been a practical joke. Keep in mind, I could not see an actual unit until hours before I moved in. Up until then, I was looking at the model which is of course in pristine condition and not at all indicative of the actual conditions you'll be living in. Next!Property Manager Responded
October 26, 2017Thank you for your rating and taking the time to leave us a review. We strive to ensure that our guests and residents receive exceptional customer service and we value your feedback. I want to take this opportunity to extend my sincere apology for your experience. I understand your frustration and would like to speak with you directly to discuss this in more detail. Please contact me at your earliest convenience and I look forward to hearing from you soon.
Read MoreReview from Apartments.com
Disqualify Management
October 23, 2017I strongly recommend you avoid this property if you are not super patient. 1- I have received the apartment super dirty and return it clean and paid over $200 for cleaning. 2- My car was towed on the first day. 3- I did not receive support for apartment issues. For example, my security alarm wakes me up at midnight and it has never fixed. They asked for the key to fix it! 4- Every six mount you will see fresh employes that are not familiar with the property. You can ask people that how long ...they are working there to realize that. 5- You will never hear sorry but will hear rude words. 6- I made all of the payments and extra payment on time but received notification from a collection agency. 7- Gym was closed for four-five months during the winter. 8- Snow removal was poor and my car has stoked. There are much more like heating, cooling, hot water but I do not like to keep writing.Property Manager Responded
October 26, 2017We are very sorry that you feel that your experience has changed so dramatically, as we transition to new ownership there are things that will undoubtedly change. Additionally, there will inevitably be bumps in the road, however, I assure you we are diligently trying to resolve any issues you might have. We do hope that you will see positive changes in the very near future and we appreciate your feedback.
Read MoreReview from Apartments.com
Management
September 22, 2017Management is the worse, and very rude. Tiffany is no help for anything, rude rude rude! Maintenance changes every other month, and have no clue ! Stay away from renting here!Review from Apartments.com
DONT RENT HERE
July 18, 2017When we moved in, our air conditioner didn't work and dishwasher wasn't installed, had to put in work orders for those. It's been 3MONTHS and our air conditioner still doesn't work. A few days later, I noticed there was a leak that was seeping through the wall. Put in an "emergency" work order.... Called every single day for a week for them to come and fix it. A maintenance man came ONE WEEK after the original work order and scolded us for not calling the emergency line.... After he fixed the ...leak he said someone would come later that day to clean up the water. No one came for 3 WEEKS and we were calling the maintenance line every single day complaining. Our apartment smelled extremely bad and the paint was peeling off the wall. When the maintenance man finally showed up he replaced the molding and left.... Then we had mushrooms growing out of our carpet so we put in another work order and they came in and just pulled the mushrooms out without replacing the carpet! DISGUSTING. They finally came and put in a small window unit in for our entire apartment and said "it's too hot outside and they're still ordering a part." It doesn't take 3 months to order an air conditioning part. We've had multiple extra charges to our rent for no reason, and wasn't notified until they were threatening to evict us: Horrible communication. My online portal has not worked since I moved in and have called multiple times for them to fix it but, of course, they have not. When we moved out, I gave them my forwarding address for the security deposit. After 30 days, (max allowed by law for list and remaining deposit) I called them to ask where the list was. They said they had mailed it on the 5th, the last day on our lease (a clear lie). They said they had mailed it about a month ago and we were now overdue. A day later, we got a call from their collection agency and we had accrued interest. Even though this was the first time I was hearing that we owed them anything. They had never sent me, nor my roommate, a bill. We now owe more than we did because they lied and said they mailed out the list when they had clearly forgotten. This isn’t the first time this has happened and I requested that they send all mail certified… another request ignored. Do not rent from here, you will lose so much money and be screwed over more times than you can imagine. DO NOT WASTE YOUR MONEY AT THIS COMPLEX!!!!Property Manager Responded
July 20, 2017Thank you for your review. I am sorry to hear about all your concerns at your move in. I cannot speak to the length that it took to fix your air conditioner as I was not here during that time. I can tell you regarding your deposit that it was mailed out to the address provided at move out. We only send out one letter to one roommate so could it be possible that your roommates received it and never told you - unfortunately we do see this happen quite a bit. We do take the 30 day time frame very seriously and know how important it is to receive your money back in a timely manner. I am sorry you had such a bad experience here and I wish you nothing but the best in your new home. - Tiffany
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Nearby Schools
Sarah W Starkweather Elementary School
West Chester Area
1050 Wilmington Pike
Public School - Grades K-5 (578 Students)
In Attendance Zone1 minute drive / 0.4 miles away
Stetson Middle School
West Chester Area
1060 Wilmington Pike
Public School - Grades 6-8 (843 Students)
In Attendance Zone1 minute drive / 0.4 miles away
West Chester Bayard Rustin High School
West Chester Area
1100 Shiloh Road
Public School - Grades 9-12 (1210 Students)
In Attendance Zone4 minute drive / 1.6 miles away
School data provided by GreatSchools.
details
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on scale of 1 (below average) and to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider needs as part of the school selection process.
About GreatSchools Data on ApartmentHomeLiving.com.
About GreatSchools Data on ApartmentHomeLiving.com.
Points of Interest
Time and distance from Jefferson at Westtown.
Big Box and Retail
Walgreens
300 N Bradford Ave
6 minute drive / 2.92 miles away
Petsmart
600-800 Hatton Dr
9 minute drive / 4.39 miles away
Target
600 Hatton Dr
9 minute drive / 4.41 miles away
Colleges and Universities
Groceries
Wegmans
1373 Wilmington Pike
9 minute drive / 4.29 miles away
Shoprite
1300 Rocky Run Pky
15 minute drive / 7.45 miles away
Whole Foods
3737 W Chester Pike
21 minute drive / 10.16 miles away
Hospitals
Chester County Hospital
701 East Marshall Street
6 minute drive / 3.1 miles away
Riddle Memorial Hospital
1068 West Baltimore Pike
17 minute drive / 8.03 miles away
Paoli Hospital
255 West Lancaster Avenue
18 minute drive / 8.83 miles away
Shopping Centers
Jefferson at Westtown has 5 shopping centers within 2.4 miles.
Transit Stations
Nearby Neighborhoods
Rental Price Ranges in the Area
| Bedroom | Average Rent | Cheapest Rent | Highest Rent |
|---|---|---|---|
| West Chester Studio Apartments | $1,595 | $1,150 | $1,863 |
| West Chester 1 Bedroom Apartments | $1,863 | $1,275 | $3,157 |
| West Chester 2 Bedroom Apartments | $2,284 | $1,620 | $3,608 |
| West Chester 3 Bedroom Apartments | $2,648 | $2,200 | $4,301 |
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Viewing: Jefferson at Westtown | Desktop Version | Listing Updated: 09/12/2025 | AHLDIA