tenant of almost 9 years review
September 27, 2024 - Review from Apartments.com
Almost 9 years living here. pros- Great location, swimming pool, laundry. Quiet neighborhood.
Cons- communication with the office is rough if you need something fixed and say something it seems like they dont have time to hear about it. Sometimes after putting in maintenance request, they would come out then leave and say things are fixed and yet the same problem exists. I would put in new request, and they would say well we have other apartments before you. 1 month waiting on air conditioner to ...
be fixed and they still have people before me. They remodeled apartments raised rent and after 9 years of never being late on rent I was thinking they would remodel my apartment or maybe switch to another unit, but was told ohh no they only remodel the unit after the current tenant moves. They also said we have had someone living here since the 70's and the apartment is like new. What that has to do with me I have no clue. I personally would think all this time with perfect payments would mean something as far as business goes and maybe they would like that type of tenant another 9 years or more. I have and old outdated kitchen that's been painted over and over I'm guessing since the place has been built. Rotted wood under the sink in the kitchen. Air conditioning vents painted to the wall. They replaced my water tank once and cut through the wall and just left raw plywood where they cut out my dry wall in my room. still that way till this very day. You can't go to the office and ask for a phone number to use the chain of command to get results the office will just tell you no if you ask for a phone number so that you can get results. I had to completely stop going to the office all together and only go only to pay rent or turn in maintenance requests due to that experience making me feel bad for even going down there. If you get lucky and get a new remodeled unit you may have a good experience here that part i didn't experience so i can't vouch for that. My review is only based on the outdated unit. Hope this review was helpful and I hope your experience is better.
Read More
Property Manager Responded