An absolutely AWFUL place to live! I came home tonight after being gone at work for over 14 hours to find my locks had been changed without my consent. I received no text, no phone call, no email to let me know that the locks had been changed. I went to the office and spoke to a woman named Wandy (per the work order) to ask to get WD-40 sprayed on my locks and to get a new key cut since I have been having issues with the locks for over a year now and it gets worse when it gets hot, and instead I
...came home to the apartment I live alone in with new locks and no way to get in. After 2 calls to emergency maintenance, I was finally contacted by someone who had spoken to management and asked where my keys were since he had no idea that a new lock had been installed. After being let in, I found my work order sitting on my counter top with my new key sitting on the counter (and a copy of my key sitting in the office which closes at 6 and I was at work until 11 PM) and a note that said resident having trouble getting in, leaving new key on the counter.....how else was I supposed to get in?
On top of this issue, I have had an ongoing battle to get my water meter fixed. Since I moved in December 2016 my water meter has been reading improper water usage resulting in outrageously high water bills for a resident who lives alone with no running water anywhere in the apartment. The office refuses to get the water company out here to fix it which in turn is going to result in me having a battle with the water company when I finally move out of this dump.
Finally, the office administrators refuse to do anything about the parking situation at this complex. Each resident is supposed to have at least 1 spot and if I get home anytime after 11:30 on any day of the week I can 95% guarantee I will not be getting a spot. Instead I have to park in front of garages to park somewhat near the apartment I reside in. They have threatened to tow my car if I park illegally even though there are physically no other spots to park in except for very small unlit corners of the parking lot that are pretty decent distances away from my own apartment. As a small female, I feel uncomfortable parking so far back in an unlit area where anyone can jump the fence.
If you have a choice in housing, avoid this complex. They are useless and couldn't care less about the residents living there, even the ones who have been there for a year and a half.
Property Manager Responded