Quiet & Clean but poor maintenance staff
May 31, 2025 - Review from Apartments.com
I lived at LRV for two years. This is a quiet location with a well-kept exterior.
The problem which I encountered was with the maintenance staff. The maintenance staff is rude and incompetent. I had what appeared to be a minor issue with my clothes dryer. It took six visits by the “technician” to get the dryer running again.
Months after that service call, two of their new technicians came to my door regarding a leak in my neighbor’s garage below my apartment. These two new guys acted like ...
ex-convicts. They didn’t even seem to know how to introduce themselves. It took me 5 minutes to figure out who they were.
After that visit, I did not want the maintenance staff anywhere near my house.
Near the end of the 2 years, my kitchen faucet began to leak. Instead of calling for the incompetent maintenance staff, I put zip ties around the leak. After I moved out, the management staff deducted $250 from my lease deposit to cover the repair of their low-quality faucet. Then they never bothered to send the rest of the deposit to me, even after I contacted their corporate office.
I always paid my rent 5 days in advance. As a thank you, they raised my rent $344 per month! I finally got tired of looking at the bargain-basement KENMORE appliances and cheap plumbing fixtures so I moved to a new home with brand new appliances and marble countertops.
Fortunately, the maintenance staff is great at my new place.
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Max of 2. One Time Pet Fee of $350/pet.