Lindenwood North and West Apartments

doesn't want to be bothered. I've had my calls forwarded to voicemails or when she doesnt know the answer she will transfer your call to the property manager. I've been back and forth between residents accounts and the utility company and still the issue remains the same. No one takes accountability or ownership to make sure the situation is being handled and trying to get answers are like pulling teeth. I'm actually disgusted with the recent changes, I used to love it here. I appreciate my neighbors and the community that is here and I'm certainly not the only one experiencing several issue multiple residents who live here feel exactly the same. The lack of knowledge, customer service, and assistance is absolutely frightening. I feel bad for the senior residents whom reside here the elevators are always down prices are constantly increasing. The maintenance team used to be good here but like everything else it's changed. Gary, and Kevin were the best tech's this building has seen but we hardly see them anymore. I used to be happy about seeing exactly what Woodward would have done to improve living here but honestly I'm not impressed. The washers never work and we have to self service the request to get them fixed, it's rodents and bugs everywhere. McKee had cleaners 5 days a week and the trash was removed 3 times a week. I think I could honestly say everyone is frustrated with the turn for the worst that things have recently taken. I feel sorry that I have even recommended other tenants to move here if I knew the outcome was going to be so drastic they may have been better off where they were previously. I've never seen a company so animated where they forgot that they are a servicing industry and the residents are the customers. I understand somethings are beyond your control. Honestly the overall upkeep and Management of the property and residents safety as well as the living conditions can improve instantaneously.

And it seems that landlords are taking advantage of this.

and the other one ( in the master) was a disaster. Old shower doors, no tub, black moldy looking caulking.just dreadful. They do not supply veritical blinds for the balcony or the windows. The window in the master was cracked. Basically, if you are looking at the picture on apartment.com they are inaccurate. The lady that showed us the apartment advised that they do not have a kitchen that looks like what is shown. This is also a 85% a 55 and older community and 15% they can rent to residents 18 and up. The space is great but the kitchen and bathroom needs some love. The lady was super nice ( sorry I forgot her name) If it wasn’t for the outdated kitchen and bathrooms I would have rented from them. Great area! I give it two stars because of the misleading pictures, outdated kitchen and disgusting bathroom.

accommodating, receptive to suggestions and readily available. Additionally, the cosmopolitan tenant population lives together harmoniously. I hit the jackpot!