BEWARE
July 18, 2025 - Review from Apartments.com
I usually do not write reviews but my experience at the Lofts at Fox Ridge deserves one. When my boyfriend and I first moved in we thought it was great. That was until our washer and dryer stopped working and it took us MULTIPLE times of explain the issue to the office and them attempting to fix an issue that was not fixable for them to finally provide us with a new working washer and dryer. We also dealt with children coming down from the complex up the hill and kicking our doors/ being ...
disruptive and MULTIPLE car break ins to which we notified the office, and they did not care.
They also give you a list of things you MUST clean in order for you to get any of your deposit back. My boyfriend and I put HOURS of cleaning into our apartment in order for us to get some of our deposit back (We have dogs and knew they were going to take money out for a carpet cleaning anyways). We received a charge for partial cleaning even though we scrubbed the place from top to bottom. We also were provided with pictures of certain things that were not up to their standards, but no reasonable explanation as to what was wrong in said pictures. A picture of our floors peeling up was also included even though this was already happening when we moved in due to poor installation on their part. If we would have known we would not have gotten a single cent of our money back even though we went down their list they provided us with for cleaning, we would’ve not wasted our time doing so.
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