SLUMLORDS
August 4, 2026 - Review from Apartments.com
I cannot recommend Lofts of Broadway, managed by Alexander Forrest.
Management is extremely difficult to get ahold of and rarely responds when issues are reported. Instead of focusing on maintaining the property, they seem more interested in threatening residents with $100 littering fines, often without any explanation or communication.
Maintenance has been one of the biggest disappointments. We have dealt with recurring leaks in our apartment for nearly two years, and they are still not fixed. ...
At times, the water has come through so heavily it looked like a literal waterfall. Despite repeated maintenance requests, the issue continues. We have also experienced multiple periods without air conditioning because the building operates on a seasonal HVAC system. Residents have to wait for management to switch from heat to A/C in the spring and from A/C back to heat in the fall, leaving residents without appropriate climate control during uncomfortable weather.
The condition of the common areas is equally disappointing. Dog waste is frequently left on the ground near the community fire pit and grilling area, making those amenities unpleasant to use. The pet waste station is neglected, with the trash can left so long without being emptied that the bags of waste begin to mold, attracting maggots, flies, and creating overwhelming odors.
For the amount residents pay in rent, this level of neglect is unacceptable. Residents should expect timely maintenance, responsive management, clean common areas, and basic upkeep. Instead, my experience has been years of unresolved maintenance issues, poor communication, neglected grounds, and an apparent focus on issuing fines instead of addressing the property’s ongoing problems.
Based on my experience, I would not choose to rent at another property managed by Alexander Forrest. If you’re considering Lofts of Broadway—or any property under the same management—I recommend doing your research, touring thoroughly, and talking with current residents before signing a lease.
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