Steer clear of Logan Apartments, and careful about positive reviews you read. I have heard first hand from people who have moved out that Logan incentivizes positive reviews.
We were one of the first to move in back in 2020. The first night in the new apartment, the roof began shaking and emitted a low frequency hum. Wine glasses in our cabinet shook together. Turns out there is an issue with a device on the roof, and it took them almost a year to partially resolve it. It still comes back during
...snowstorms. Imagine sleeping every night for a year with what seemed like a heavy duty truck idling in the next room.
The building is inherently broken and construction is common. There's previously unannounced construction ongoing in the hallway outside my door that was supposed to be short-term and completed weeks ago. To top it off, we've had no hot water for 24 hours and counting. The building tells us “it’s great because you’re going to get a new restaurant!”. All we want is a quiet living space and hot water.
The building has shared temperature control. If you want air in your apartment, you'll need to have people around you who also want air. If they have heat on, tough... you're getting heat. Want to open your window to balance the temperature? Good luck with the 'L' driving by at 35 mph a mere 50 feet from the building, or the loud traffic / bars of Milwaukee Ave humming until 3 am. Our sleep quality has suffered dramatically since moving into this place.
You will over-pay for a garage spot while consistently having a parking pass that doesn't let you out of the garage. Also, the gate separating target parking from private parking was broken for almost 2 months, which left tenant cars unsecured. Turns out it was a special part that had to be ordered. Their workaround was to install a pin lock to get into the building, but the parked cars were still openly accessible to anyone. Months later, broken again...
Most of the management team is all lip service with no real solutions. You will never feel understood or heard.
The new maintenance staff and one of the managers, Rafael, are amazing, but deserve better jobs elsewhere.
I am writing this review while still living here to hopefully save others from the sleep you'll lose dealing with this place. If you choose Logan, you'll end up humming to the tune of jackhammers below you and broken air conditioning units above while dealing with incompetent management and broken parking. Look elsewhere.
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