Avoid if you value cleanliness and a competent management team
January 30, 2026 - Review from Apartments.com
I’ve lived at Luna for about nine months, and my experience has been very mixed.
The positives:
There is ample parking for residents (though not guests). Maintenance issues inside the apartment are usually resolved quickly. Rent is reasonable, though inflated by unnecessary fees like “common area electricity.” Valet trash is mostly reliable, and the location is convenient—within walking distance to UPS, CVS, and Publix.
The negatives:
Many residents are inconsiderate. Trash is frequently left ...
in the trash chute rooms instead of being properly disposed of. Weed smoking is common throughout the building, and management does nothing to address it. The package room is poorly organized, relying on delivery drivers to sort packages, which often leads to misplaced, missing, or stolen deliveries.
Dog policies are rarely enforced. Tenants let dogs walk off leash and regularly leave dog waste throughout the property, including the dog park, hallways, and stairwells. Handicap parking is also abused—there are only four spaces, and at least one vehicle occupies one for weeks without moving.
Security is a serious concern. There have been two car break-ins in the past month. The garage exit door has been stuck open for weeks, yet management hasn’t fixed it. The pool is often used by non-residents, and there are several homeless individuals sleeping around the property. Package theft remains a recurring issue.
Management failure:
The most troubling incident involved a missing package belonging to another resident. After reviewing camera footage, management saw me carrying a similar-looking package and contacted me, essentially accusing me of theft. I immediately provided proof that I had a package delivered that same day.
Later that night, I was confronted in the garage by someone accusing me of stealing their package. Management had spoken my name loudly enough in their glass office that the resident overheard it. Being cornered at night over a false accusation was unacceptable. Despite repeatedly reporting issues, nothing changes. I had never been accused of theft before living here, and this incident was a complete failure of management.
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