Review
January 21, 2026 - Review from Apartments.com
I lived one lease term at MAA Farm Springs and am leaving this review as I move out so others can make an informed decision.
Shortly after move-in, the property manager either quit or was terminated, which set the tone early. My spouse and I were good tenants. Rent was always paid early, and we are both first responders who value communication, safety, and cleanliness.
Unfortunately, many areas of the property were poorly maintained. Weekly trash buildup was excessive and unsanitary, with large ...
piles regularly left at the front. The pet park and grounds were often covered in dog waste, despite management claiming enforcement measures.
The pool was consistently unclean during summer 2025, with algae, bugs, ducks swimming in it, and visible debris on the pool floor. When concerns were reported, management did not inspect the pool and stated it was fine. Pool bathrooms frequently smelled unclean and were filled with insects.
The gym equipment is low quality and poorly maintained. Wipes are often empty, signage is outdated, and the ellipticals feel unsafe to use. I stopped using the gym altogether.
Communication was a major issue. I was not receiving apartment notices despite repeatedly reporting it, which resulted in unexpected water and power shutoffs due to maintenance.
I requested a unit facing nature for mental health reasons but was placed next to a playground. Constant noise made it difficult to relax, especially as a first responder who is always alert to distress sounds. Parking is also limited, requiring long walks late at night or early morning. A safety concern I reported was dismissed without follow-up.
Despite advertising as pet-friendly, even a fish requires a large non-refundable pet fee. My request for an Emotional Support Animal/Psychiatric Service Dog, supported by medical documentation, was met with repeated demands for personal medical information and ultimately denied in a way that caused significant distress.
The only consistent positive was the maintenance and landscaping teams, who were professional and responsive.
For the rent charged, I expected far better care, communication, and consideration for tenant wellbeing.
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Property Manager Responded
January 25, 2026
Hi, we regret to hear that you had this experience with us. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at ResidentCare@maac.com and allow 48 business hours for a response - we look forward to hearing from you.
Max of 1. Parking fee applies to Garage parking only.