Do Not Live Here! Untrustworthy Management and Unfair Charges
May 23, 2025 - Review from Apartments.com
I lived at this apartment complex for three years, and I highly recommend looking elsewhere. The management team is dishonest and unprofessional, and my experience was filled with issues from the start.
First, the apartment had a persistent cockroach problem that I reported multiple times through maintenance requests, but it was never addressed. Despite my efforts, the issue remained unresolved throughout my entire lease.
To make matters worse, management increases rent every year, and when I ...
compared my renewal rate to new tenants’ prices, I discovered I was paying significantly more than new residents. I attempted to switch to a different unit, but my request was denied.
After I decided to leave, I ensured that the apartment was left in good condition and even agreed to pay the $250 “express cleaning service,” which was supposed to cover standard move-out cleaning. However, upon moving out, I was unfairly charged for the following:
Extra cleaning fee: $200
Damage to carpet: $154.85
This was despite the apartment being left in a clean, well-maintained state. Prior to my departure, the maintenance team conducted a walkthrough, took photos, and confirmed the condition of the apartment. No concerns about additional cleaning or damage were raised during that time.
Management falsely claimed there was a “pet odor” in the apartment, even though I never owned a pet throughout my entire tenancy. This was a blatant lie to justify more charges.
If you value your time, money, and peace of mind, I strongly advise against living here. The management team is untrustworthy, and their tactics are designed to take advantage of tenants.
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Property Manager Responded