CONTINUOUS MOLD ISSUE
October 21, 2023 - Review from Apartments.com
Continuous MOLD ISSUES!!!
I have lived on the property since April. Back in August, around 5 am, water started pouring out of the bathroom vent. It turned out to be a leak from the bathroom above.
Although an initial inspection of my space was done that day, It took maintenance several days to look at the damage done in the bathroom. When they did, they cut a hole in the ceiling.
The hole in the ceiling was left open for 1.5 weeks, maintenance never came back to clean up their mess (after ...
several complaints to the office), AND the bathroom was impossible to use due to the strong smell of MOLD. The maintenance staff did not sufficiently seal the ceiling hole, so anytime I used the bathroom, I would have to cover my mouth with my shirt because I would start coughing. After two days, I looked in the actual ceiling while the hole was still open, and saw rotting wood/drywall, and lots of mold. Instantly making me extremely concerned for my health. As I am immunocompromised.
After 1.5 weeks of not being able to use the bathroom the ceiling hole was finally closed. The repair took about an hour to complete and nothing within the hole/ceiling was cleaned or inspected AT ALL.
Within the last 2 weeks, the mold smell has returned. I reached out to the apartment management, and was met with dismissive responses, and no concern for my health. The area where the ceiling was “fixed” is also now turning brown due to moisture seeping through, as well as the area surrounding it. The management offered to bring in a dehumidifier. The dehumidifier is an industrial sized machine, that caused at least a 10 degree heat increase in the bathroom and attached bedroom, was VERY noisy, had a tube going into one of my sinks (making it unusable), and used an excessive amount of power that would obviously be put on my electric bill.
I finally got a contractor hired by management come look at the moisture with a meter after threats of bringing a health inspector in multiple times. The second he put the meter up to the ceiling it lit up bright red. Immediately revealing there is moisture. After explaining my past concerns to him, he measured the moisture of other areas in the bathroom and there were at least 4 other spots in the red, with additional ones in the yellow.
At no time did the management have any concern for the impact living in a MOLDY APARTMENT CAUSED CONTINUAL FACILITY NEGLECT. At no time was I offered another apartment, any form of compensation, validation, etc.
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Property Manager Responded