DO NOT RENT HERE
June 7, 2026 - Review from Apartments.com
I am currently dealing with severe health effects from a longstanding mold infestation in my apartment's HVAC system at MAA West Austin. I have the receipts: photos of the mold, the aftermath of the cleaning attempt, my mold toxicity results, and a de-identified physician note.
I lived here for nearly four years. Over time, I developed increasingly severe and unexplained health symptoms despite being a young, healthy individual. After years of medical testing and appointments, I finally ...
discovered the cause: mold exposure. There was rarely a strong odor, which made identifying the source extremely difficult. A lack of smell does not mean a lack of mold.
After discovering visible mold in my air vent, I hired an independent inspector who found evidence of longstanding fungal growth and contamination throughout the HVAC ductwork. Full remediation was recommended. Instead, management chose to have the vents "cleaned." The result was debris being blown throughout my apartment—including into kitchen cabinets and across personal belongings—despite assurances that this would not happen.
As a result of the exposure and contamination, I have been forced to leave my apartment, replace many personal belongings, and continue dealing with significant medical expenses. The company has accepted no responsibility and has made even basic resolutions, including lease termination, difficult.
What is most concerning is that I have spoken with multiple former tenants who reported similar mold issues and similar responses from management. According to the property manager, mold inspections are not routinely performed between tenants. In a city like Austin, where humidity and mold are persistent concerns, that should be alarming.
If you are considering living here, research the property's history of mold complaints and understand that lease arbitration provisions may significantly complicate any attempt to seek compensation for damages.
I can't attach pictures here but the photos and documents speak for themselves. I would not wish this experience on anyone. I suspect the whole building is compromised based on the way they treat this problem.
Read More
Property Manager Responded