First, they charge you for literally everything on top of the rent, so you are going to be paying about 100 dollars more or so monthly on top of the rent price. They only tell you about all these extra fees when you get ready to sign the lease. Also they make you pay a one time fee to register.
Second, it took them literally 3 weeks to get me registered for package concierge, and although I paid the registration fee, they tried to say that I didn't and gave me a run around telling me I needed to
...call the package concierge customer service b/c it's not their problem. Turns out it was the management that didn't process my payment. So for those 3 weeks my packages were just left in the package concierge room or in other people's parcel lockers for some odd reason.
Third, the A/C sucks. My guests always complained about how hot it is although I have my A/C on all day, and it wasn't even summer.
Fourth, the wifi signal is horrible. I chose to pay extra and rent the router that was provided in the apartment. I barely get signal in my bedroom or it will be very slow.
Fifth, they never gave me a copy of my lease when I moved in. They said it will be on the resident's portal if they forget to give me the paper copy. And to this day it's still not there, and I never received a paper copy even after asking multiple times for it. I just gave up at that point.
Sixth, they are charging me extra rent and forcing me to stay extra days, because I didn't sign their formal 60 day notice in time. But they never bothered to give me the form. What they sent me was ONE email emphasizing on the renewal offer, which isn't really an offer b/c the rent price they offered was the same as what I was already paying. They never bothered to call me or leave me a printed form by the door. It's as if they don't want you to sign, so they can make you pay extra as long as they can. They are denying their fault in this b/c they said that I already signed the contract and that I should take a look at the contract. Like I said earlier, they never even gave me my contract. When I mention this again they finally decided to send me it in the pdf form now that they have a problem with me, and there's money involved for them.
Seventh, for a month or so there was a smell of marijuana near the apartment leasing office. I lived in the same building where the leasing office is and I could smell it from where I live. This happened a few times in 2019.
Max of 2. | Restrictions: No Aggressive Breed.