While our stay got cut short due to a job move (they do give a 60-day buyout option for 3mon rent), our 5 months at Mallards Crossing during "Covid" were a good experience. Beth and Amanda are good to work with and professional.
The location is great! Many Medina friends commented that they never realized these apartments were tucked back there, convenient to highway and restaurants but private. Our building was near highway wall but traffic noise was subtle. In addition to garage with opener,
...parking was ample, and they proactively maintain blacktop. Love the full-size W/D in unit, garage, and pet option! Never had chance to use the gas fireplace.
I didn't get to use gym or pool due to Covid (they gave a credit) I did use the dog park. This is a great dog friendly community, especially if live near the dog park like we did. They actually maintain doggy bag dispensers throughout complex. Grass & shrubs well maintained.
Our unit had new floors and appliances as well as new water piping. The A/C blower noise is very loud in the unit near the TV hook up but got used to it. Buildings are getting older (28 yrs?) but they seem to be working to keep them updated now. Overall, the new management seems proactive in being willing to spend money to keep the place up.
Maintenance was handled reasonably well if you work with them (they can be busy). Our unit had numerous issues when we first moved in (sink leak, cabinet issues, missing trim, A/C condensate leak into carpet) but Tom (Maint Manager) responded quick to emergencies and worked with me to self-repair items to reduce Covid exposure. Which I very much appreciated. Assistant Drew also very helpful and friendly. Unfortunately, Tom had to move on but I hear he is still available to them for HVAC work on weekends and they are working to find another Maintenance lead. In meantime, maintenance still responsive utilizing help from their other complexes.
Will see if get back security deposit next month.
Max of 1. 2 pets allowed.