Never ever look at this place
March 16, 2019 - Review from Apartments.com
I would like to start by saying that I went into a 2 bedroom apartment lease, in June 2018 by looking it up online, since I wasnt in Omaha then. This has been the worst place I have stayed in my life. Here are some things I noticed when i first moved in:
1. The toilet seat was not there.
2. Apartment wasnt vaccuumed.
3. Breakfast table ply top was coming out.
4. Woodden floor was ripping apart.
5. The apartment was untidy and not worth living. There were leftover trash from prevous tenants.
6. No ...
window drapes.
7. Balcony drapes were twisted and wouldnt even close.
8. Balcony net door was torn.
9. No shower curtain rod.
Management is so irresponsible they didnt bother to even inspect the place before leasing out. We got all of that and innmerable items fixed. Every time we'd want to call property manager, she wouldnt pick up the fun. There have been times I have noticed her just disconnecting tenants calls stating "its so much fun" when we are sitting right there discussing our issues.
During winter we figured that the balcony door has a slit and it wont close, and we even saw frost from the inside. We complained almost everyday, no one bothered. My guests used to sit in living room with hoodies and blankets on. Management neither got it fixed nor replaced the frame as it was "too expensive". All they did was put duck tape to cover the gap.
The worst of all was the roof leaking from multiple places. The only good thing was the maintainence person Tanner, but he has also been moved to another facility now, so there is nothing good left.
During rains i had 3 buckets in house placed at various places due to leaking ceiling. Management wouldnt entertain any lease breakage or rent reduction, even after multiple discussions, because as per them they "took care of complaint as soon as we raised". It seems as if we are finding issues to be fixed for the next tenants to be fooled. Karen (Property Manager) would just mention that Mandalay management doesnt support such clauses...even if its life threatening. She wouldnt even let us talk to the Mandalay Management as it is "against their policy".
An ex-tenant told me that they even deduct your security deposit in the name of "painting the apartment, however my apartment wasnt painted at all when i got it.
I am just waiting for my lease to be over to get out of this god foresaken place. The only reason i am putting this review is to warn anyone interested to STAY AWAY FROM THIS PLACE!!!
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