Horrible!!!
February 24, 2026 - Review from Apartments.com
When first came all looked good
The only thing good about this place is pulling out the driveway
Speak mgr on premises
Funny had my bedroom blinds fall down on me and I’m a elderly widow female and to them no big deal
Trash everywhere
Excessive bills, they don’t tell you about all the items they have that don’t work
Or how about the gates on dog park that don’t close
Only thing I like about this place girls in office very sweet and it’s beyond their control
My happiness comes when I get out of ...
here!! Computers? Might work on Monday but not on Tuesday
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Property Manager Responded
March 16, 2026
Hi there,
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience at Mansions at Riverside. It's disheartening to learn that your initial impressions have soured and that you feel the best part of your time here has been leaving.
We sincerely apologize for the distressing incident with your bedroom blinds falling. This is absolutely not the standard of upkeep we expect, and we understand how upsetting and concerning this must have been, especially as an elderly widow. We also regret that this was not handled with the gravity it deserved.
The issues you've described with trash not being properly managed and non-functional amenities like the dog park gates are unacceptable. We are also looking into the billing concerns you raised regarding items that don't work. It's also concerning to hear about the reliability of our computer systems.
We truly appreciate you acknowledging the kindness of our office staff, though we understand their hands ...
are tied when it comes to these larger issues.
We want to ensure this situation is addressed. Please reach out to us directly at mansionsriversidemgr@morganproperties.com so we can discuss your concerns in more detail and work towards finding a resolution.
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