The Customer Service is unmatched!!
February 27, 2022 - Review from Apartments.com
I want to share my experience from last weekend. I looked at the reviews and seen some bad ones, but still went to see this community. I’m soooooooooo happy I did! The leasing consultant Ms. Monique went above and beyond her job to make sure I had no unanswered questions or concerns about my apartment search. She was easy to talk to and made me feel at home the second I walked through the door. It was very windy and cold getting ready to rain, and I had two little ones with me. she still walked ...
us around the property and it was very well kept! And the neighbors all greeted us. We returned back to the office and she made sure I had options on which apartment I wanted and also took the time to provide me with the best prices! I had been apartment searching all that day and no one gave me a list of schools in the area… Monique made sure I had that information! She let me know she would be out of the office on Monday, however Ms. Tammy called to welcome me. This may seem small or apart of business to some, however I know apartments that sit on applications, so I greatly appreciate their team work. The apartment is beautiful! And I cannot wait to move in! However! It was the customer service I received that day, that sold me on leasing here. Monique has been communicating with me throughout this process making sure my needs and concerns are taken care of before my move date. She is a Rockstar!!!
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Property Manager Responded
November 7, 2022
Thank you for sharing this great review! We’re so happy to hear that you had an outstanding experience visiting Marquis at Katy and working with our team! If there is anything we can do to improve your living experience here, please give us a call and we would be happy to help! Thank you, Emily at CWS Customer Care
Max of 2. We are pet friendly and do not have a weight limit! Breed restrictions apply. Two pet maximum per home. Contact Leasing Office for more information.