Buckle up this is gonna be a long one.....
(Well worth it if you value detailed feedback)
First off I’ll start with saying my girlfriend and I LOVE it here, from the front office to the maintenance team. There have been hiccups, but honestly what place is perfect?
I was relocated for work and new to the area and both me and my girlfriend have had so much going on. The front office gals/maintenance team have really stepped up with any issues that arise and are extremely polite, respectful,
...and overall provide a friendly and professional environment for tenants that is not in abundance/HIGHLY sought after these days. We are eternally grateful for Shawna, Kaylee, and Jaz, who have been beyond polite, professional, and helpful with some problems that have came up in the apartment. They have helped ease some of the moving stress we all know too well. I’m sure as other problems come up they will continue to be prompt and professional like always. Thanks again to all of you, and also the maintenance team.
BAD REVIEWS EXPLAINED:
After being situated for a few weeks I learned the current management team just recently took over this property earlier in the year. From what I’ve grabbed from long time tenants is that the old management team was a absolute disaster. This apartment complex was ran very poorly for awhile apparently. These ladies have a lot on their plate, this a BIG complex BUT they are doing everything they can to make things right and make this place a wonderful community. For every 1 of my problems I’m sure there’s 2 or 3 like me (like I said, big place, was ran poorly beforehand) so I understand if they can’t always be reached or take a day or two to reply. It happens. Give this place a chance and you won’t regret it!!!
Property Manager Responded