DO NOT RECOMMEND
April 27, 2023 - Review from Apartments.com
The rent raises every year and the property gets worse.
The pool was closed all last summer, so if you’re wanting pool access this is not the place. The spa alone closes at least once a month for weeks at a time.
You pay for secure parking with gates(50-75 extra a month) These gates have been broken over a year, allowing anyone to access the community.
The elevator has also been broken for over 6 months. This is extremely inconvenient if you live above the second floor.
The grounds are ...
covered in dog urine poop. Whether inside or outside you smell it.
The contractors did a very poor job as there’s cracks in the infrastructure (inside the apartment) as well as minor things like appliances and lights being off center, Kitchen islands not being fully attached/secured together, the kitchen is on a slant.
Maintenance does respond pretty quickly as a bonus, but the office can be rather difficult to get a response from.
I would also HIGHLY recommend reading the lease in full before signing. You’ll be told by the office multiple things that contradict the lease, and at the end of the day, GREYSTAR will hold you to the lease, despite what you’re told by their employees.
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Property Manager Responded
April 28, 2023
Hi, we truly appreciate your honest feedback. When you have an opportunity, please reach out to us at (801) 727-9137 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
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