Poor
February 15, 2026 - Review from Apartments.com
If I could give a negative 5 review I would. The lack of communication, knowledge of the floor plans being rented and the response time for follow up is terrible. I attempted to rent a unit back in December with a January move in date. Submitting my information for approval went well. It was when working with the staff that caused the stress. They wasn't sure if my unit was the updated unit or not (which is what I applied for). They never provided the virtual tour requested being the fact I was ...
moving in from out of state. After all fees was paid to move in at that. I selected the move in date but because tenant decided to move out sooner than projected they wanted me to move in almost a month earlier or they were going to put the unit I selected back on the market. They then stopped responding when they couldn't clarify the unit style or move in date, while keeping my profile active with access to my checking account in real time. THEY NEVER ANSWER THE PHONE NOR RETURN CALLS. I moved elsewhere and still went through hell getting my profile deleted. I would not recommend doing business with them. It's way more stress than its worth.Of course the application fee was not refunded. Which it should have been. It was their fault I didn't move forward with the move.
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Property Manager Responded
February 19, 2026
Thanks for taking the time to share your thoughts. I'm very sorry that your experience here has fallen short and that you're unhappy with the level of communication provided by our team. I'm incredibly eager to turn your experience around. Whenever convenient, please call me at (855) 687-6653 or come by the office. I'd like to help as soon as possible, and I hope to hear from you soon!
Best, Daarina C., Property Manager
Max of 2.