Overpriced with cheap quality.
June 26, 2022 - Review from Apartments.com
Mailboxes broken into twice now. We have had to pick up mail from the office for weeks now. We have inquired twice on what they are going to do (put up cameras? Fix it with better security?) and we keep being told they are waiting for more bids to find something in budget. So we are still waiting with no answers.
Second, every time I do my laundry, I am reminded how screwed over I feel by this complex. We will 10000% not be resigning a lease here. They keep raising the rent while doing ...
absolutely nothing for the tenant. It has had issues multiple times including flooding our hall floor. Maintanance did not clean that up properly and the carpet began to stink. We had to have cleaners come out and rip up the carpet for fans. Shortly after that the washer broke again, and I was told they would replace it. I specifically asked the manager of the office if it would be the same size because we wanted to ensure a smaller one would not be put in (I have a king size blanket that barely fit the average one they had in here). I was told "we wouldn't do that!". The one they replaced it with was the same model and clearly used before bc it had a lot of mold stains under the cup in the middle. Management tried to tell me recently that one was new but those mold stains I tried to clean tell a different story. I was just happy it was the same size, so I spent a while cleaning that to try and get what I could off. Maybe a month later it starts have noise issues and the dryer was burning things. maintenance tells us it needs to be replaced with a new one. I didn't inquire about the size this time since they specifically said they wouldn't put in a smaller unit. Well what do they do....order a rv sized smallest washer I've ever seen that barely fits a couple sheets in one load. So now more loads, more time, more water and more electricity will be used every time I do laundry. It doesn't even dry in one load bc the dryer is just as small so it is impossible to dry a full washer load (2 sheets and 5 pillowcases) in one load. This brand new set is so cheap, the start button on the dryer didn't even work the first time. They had to change out an entire inside piece to get it to work.
They refuse to let us put in our own washer and dryer. Management was supposed to inquire higher up about it but has yet to contact me back. This complex appears to just want to squeeze every dollar they can out and will offer you the cheapest living experience they possibly can.
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