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May 2, 2018 - Review from Apartments.com
Pros: clean, spacious, affordable, nice, mostly upgraded, fast turnaround on maintenance, cute common area, nice location, park nearby, friendly neighbors, parking spots, and unique.
Cons: Sometimes communication with management is difficult but they are working on a remedy on that. The couple of issues I have had thus far have been handled with excellent customer service.
Overall, this place is a cute and charming apartment and its a great bargain. The staff that I have worked with have gone ...
above and beyond to make things nice for me. As with any older buildings, there are sometimes maintenance repairs that are needed, but they do turnaround promptly. One note to management: keep the great staff that you have and work on a few upgrades to buildings.
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Property Manager Responded
May 4, 2018
Wow, thank you so much for your kind words, we appreciate you taking the time to review us! Like you mentioned, we're actively working on a solution to provide more and effective ways of communicating with the team. We love to hear that our team is providing the 5-star positive living experience that we aim for. Again, thank you for sharing your thoughts with us and letting us know what a great job the team is doing. Should you ever need anything else, feel free to connect with me at feedback@sunrisemgmt.com
Jenais G.
Customer Experience Specialist
Max of 2.