First off, I got bait and switched. The apartment they showed me had a completely different layout including counter space, no overhead lighting or ceiling fan which I was showed, and my "first floor" apartment ended up being a sub floor apartment, essentially living in a cave. Upon move in, I was extremely upset but none the less had to move in during that time. Over the next year my AC broke 6 times, in the middle of the summer when my apartment would be 86 degrees with my poor dog locked
...inside. Also, they will randomly cut water off almost monthly, but that wasn't a big deal for me, but I came home twice to my laundry room flooded from the floor above me and the ceiling fallen everywhere. After staying my lease, I went to check in with how much my new rent was and it was going up $100 a month. Right before I put in my 60 days, there was a water leak from the outside into my living room, ruining my book shelves, books and record player. This maintenance was never fixed, having me live with fans and moldy walls for 2 months and my book shelf, contents and everything near it in the middle of my living room until move out. This is not a nice or new complex, and there had been no renovations for me. After all was said and done, they ended up charging my an extra $500 for "pet smell" though it was cleaner and nicer than when I'd moved in, taking all my deposit, pet deposit and making me pay those extra fees. Worst year of my life.
Property Manager Responded