They will attempt to extract extra money out of your pocket
February 1, 2022 - Review from Apartments.com
Bottom Line Up Front: They will try to extract as much money as possible from you. Commonly they would give verbal assurances, but would fail to follow through. Ensure you get every agreement in email and know that you will not be getting your full deposit back when leaving.
I lived at Monterey Pines Apartments while I was attending school for over 2 years from September 2019 to December 2021. When discussing the rates and living conditions 2 months prior to moving in, they initially told me ...
that I would have a specific rate and a newly remodeled apartment with new countertops, but this was not the case. Upon checking in, I was given a higher rate and worse apartment than they had promised me.
My, next issue is that I had agreed upon a departure date verbally 3 months prior to my departure, but it must be in writing/email at least 1 month prior to your departure or they will continue you on a month to month lease with increased rent. They never attempted to call me or email me confirming departure and were more than happy to collect extra rent while I was no longer in the area.
My last issue was that my "deposit" was used to cover maintenance upon leaving. They will justify it with miscellaneous costs. I think it would be hard to find anyone who was returned their full deposit. If you want to live here ensure you get everything in email or they will try to extract every dollar possible from you. They are friendly, but not your friends and see the tenants as dollar signs. I would highly recommend finding another place to spend your money and time while in Monterey.
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