theft is rampant and unsanitary trashrooms
August 24, 2024 - Review from Apartments.com
Too much theft and break ins happening and not being disclosed to residents for safety. Several packages of mine were stolen, and they won't even investigate. Property manager just said to tell amazon that package was stolen. They don't care at all.
Trash rooms are filled with trash and very unsanitary. Garage parking is too expensive for the area it's in. 150-250 is the price range for cap hill area, this is central district/little Saigon area and garage parking is 250.
Property manager isn't ...
consistent very rude and not helpful.
Amenities are not kept up, and theft and break-ins are rampant. Not safe.
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Property Manager Responded
October 4, 2024
Hello,
Thank you for your review. We are so sorry to hear about your experience. I was unable to find your name in our resident database because I would like to speak with you so I can make sure all of your needs are met here at Muir. When you have time, please stop by the leasing office so we can address your concerns. We want to ensure all of our residents receive the highest level of customer service; we realize that there is always room for improvement. Reviews like yours are what help us better your experiences going forward.
Sincerely,
Muir Management
Muir.PM@avenue5apt.com
206-681-7717
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