Pictures are INACCURATE
January 10, 2023 - Review from Apartments.com
These pictures make me laugh. I have lived there for 2.5 years out of necessity. I don’t know which units they are portraying in these photos, but this is NOT what the units look like. Most of them have old, damaged cabinets, old appliances-maybe not even matching each other at all-, cheap peel and stick tiles in the kitchen and bathroom, textured walls painted with flat paint, cheap lighting fixtures that don’t match. Carpet should have been changed in my unit as it’s not installed correctly ...
and the padding has bumps and dips because it’s broken down. Their maintenance is mediocre and in my experience has to be redone about 50% of the time, and their grounds are minimally maintained. Even their common areas and laundry spaces are dirty and only get “cleaned” every 6 weeks.
The only reason I’m here is because I sold my house so fast I needed somewhere quick in the area and I have large dogs that other places wouldn’t take.
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Property Manager Responded
January 13, 2023
Thank you for leaving your feedback. Our dedicated team strives incredibly hard to make every resident experience enjoyable, and we’re sorry we’ve been unable to meet your expectations while you resided in our community. I want to remind you of the various upgraded floorplans we offer here in our community, so while you may not have the newest-looking appliances, there are floorplans available to achieve the look you want (flooring, fixtures, and other specifications are all modified in different packages.) Unfortunately, when our maintenance team isn't granted permission to enter in your absence, repairs do take more time. Regardless, we hate to think you struggled with frustrations in your home. We're more than happy to discuss any of your concerns in more detail if you wish. Please contact me privately at residentservicesMI@monarchinvestment.com, we thank you for your feedback and are sorry you didn't have a more satisfactory experience in our community.
Max of 2. Dogs and Cats welcome! There is a maximum of 2 pets per home. Monthly pet fees are $30 per pet, one-time non-refundable pet fee is $200 for 1 pet and $300 for 2 pets. There is a doggie DNA fee of $60 per dog.