Awful. Been here since 2018 in two different units because the first became uninhabitable and they didn’t fix the root issue but instead gaslit me for years. Name an issue, and we’ve had it: plumbing disasters that flood waste from other units into the apartment, broken HVAC that goes unfixed all lease, leaky windows (I’m talking puddles when it rains or snows) and subsequent mold, can’t keep a property manager, high staff turnover, unresponsive, rude, electrical outages that are not the fault of
...Pepco (but they blame Pepco then leave and padlock the office doors), fire alarms going off in the middle of the night, staff who leave the company and advise us to “run,” packages stolen despite making us pay for a system, dishonest fees… I could go on. Most recently they’ve entered my unit twice in the past two days without permission or informing. And I came home again today to another power outage. Moving next month and it cannot come soon enough. I went through the Consumer Protection Division of the Maryland State Attorney General all year and this company was also unresponsive to their attempts to communicate. Literally sent me lawyers to contact. Also this company has sold my information to other companies because I have been getting spammed with third party emails/texts for services I do not want. They’re most recently trying to get me to contract with another company to pay for a move-out deep clean when no deep clean is required. Run, don’t walk.
$350 Deposit + $50 Per Month Per Pet.