Bellevue at Pecan Grove has the WORST management. I have lived here for a little over 3 1/2 years. I have had my share of regular maintenance issues that I would expect to deal with on a time to time basis. The things you shouldn't have to deal with regularly are - A/C never works, hot water hardly ever gets hot, mold grows in the a/c vents, leaks that come out of no where, water smells and breezeways are so nasty. Sure you can submit a service request but, that takes at a minimum of THREE weeks,
...parts are never in stock and they forget to return to complete the issue.
Previous management Teresa, was hands-on and helpful. What's in the office now, Yolanda the manager has no authority to make any decisions on her own. My rent has increased with other fees up to almost $200.00.
I could understand living in a newer apartment with no issues paying a larger increase. The buildings are not secure, as they have foundation problems and shift often. Trash dumpsters are gross, the amenities are just disgusting! Nothing ever works! To get anything resolved you have to call corporate office to have them address any issues that you need taken care of. So if you want a over priced, non-working apartment.. this is your place to live. The only thing that is nice is that it's located inside of Pecan Grove. Management and Staff could care less to answer calls, or return them. Staff leaves office early so you have no chance of catching them. They have a ton of charges that they will increase on you as you renew with absolutely no incentives! I can't wait till my lease ENDS or even better they get a new team that actually cares about resident retention. I will never refer anyone to live here. All of these reviews that are on here are 100% true!!!!!!! They send automatic responses that say call the office, but in reality they could care less about any resident that lives here! This place is a joke!
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