My wife and I were tenants at Olympus 1 starting in 2019 to the start of 2021. The property suited our needs for location, fitness center, community space, concierge, security, and accommodations. The concierge team was spectacular and tenured until a new property manager came onboard in 2020. Gradually the entire concierge team turned over and it’s been a revolving door ever since. The maintains team is very good. Sales has also turned over several times. The sales team could be good, but
...they lacks leadership from the property manager. The amenities, especially the fitness center, was shutdown in March 2020 with COVID and never reopened. Rents were not adjusted for the reduced amenities. We did not press the subject more than to ask to rent some equipment which was denied. Communication between management and tenant is spotty and often requires prompting. Requests are typically denied, so we gave up bothering management and simply lowered our expectations. The building has had several break ins and thefts, but not improvement to surveillance has been made. We had our storage locker broken in twice. Do not expect to get your security deposit returned at the conclusion of your lease term. They have fees such as $100+ sewer charges, $80 carpet cleaning charges (after we professionally cleaned the carpets), $200 maid charges (even though we left the unit spotless), etc. They care more about nickel and dimeing tenants than making tenants feel valued and it comes from the top. I would recommend Savannah, she is cheerful and friendly, and all the gentlemen in maintenance. There appears to be a great deal of turnover of tenants at Olympus, availability is on the rise, and rents are going down. If they simply take care of there tenants from the top down, they would probably drive occupancy and rental prices more.
Max of 3.